Difference between revisions of "HowTo Guides"
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:* Future Guide:Programatically add an [[Activity]] or [[Add Note]] to a record--> <!--NOTE object--> | :* Future Guide:Programatically add an [[Activity]] or [[Add Note]] to a record--> <!--NOTE object--> | ||
==Case Management== | ==Case Management== | ||
These guides are for users and designers of the | These guides are for users and designers of the {{HelpDesk}} case-management application. You should be familiar with [[Navigating the {{HelpDesk}} Interface]]. | ||
:* [[HowTo:Designing a | :* [[HowTo:Designing a {{HelpDesk}} Solution|Designing a {{HelpDesk}} Solution]] |
Revision as of 00:48, 31 October 2012
Bookmark this page: https://agileappscloud.info/aawiki-src/HowTo
For Users
These guides tell you how to get the most out of the platform. You should be familiar with Navigating the User Interface.
Platform Access
Basic Operations
Customize Your Interface
Manage Your Data
Specialized Operations
For Application Designers
These guides tell you how to create and customize applications. You should be familiar with HTML coding and CSS formatting, have a basic understanding of JavaScript, and be adept at Navigating the User Interface.
Build and Customize Applications
When you create an application, much is done for you. The platform automatically constructs record views, forms for adding and updating data, and basic reports. From there, you can begin to customize the application.
- Intermediate
- Advanced
These topics begin to take you into the realm of Java programming.
Customize the Application Interface
These are intermediate-level customizations.
Build Custom Web Pages
These are advanced topics.
For Platform Developers
These guides tell you how to program the platform APIs to create even more sophisticated applications. You should be familiar with one or more of Java, JavaScript, AJAX, SQL, and REST.
Customize Applications
Tackle Advanced Projects
Case Management
These guides are for users and designers of the Template:HelpDesk case-management application. You should be familiar with [[Navigating the Template:HelpDesk Interface]].
- [[HowTo:Designing a Template:HelpDesk Solution|Designing a Template:HelpDesk Solution]]