Tenant Subdomains

About Tenant Subdomains

A subdomain is a tenant-specific prefix that is added to the URL at which the platform is hosted. So if the platform is hosted at yourService.com, and the ABC company is a tenant, then ABC's applications can be accessed at ABC.yourService.com.

(The subdomain chosen by the tenant will typically the name of their company, product, service, or division; or an abbreviation of one of those.)

Tenant subdomains are recommended for most platform installations:

• They provide a recognizable URL for each tenant's customers.
• They allow duplicate usernames in different subdomains.
  (Usernames must be unique within each tenant, but do not have to be unique across the entire platform.)
• For LDAP authentication, ...
• For Marketplace ...

• AA: Each tenant can have their own Service Portal, with customer case tracking, community forums, and a searchable knowledge base.}]

Learn more: ServiceDesk application

Typically needs to be turned off in an enterprise installation that is accessed using an ISP address, or where only a single domain is permitted.

Enabling Tenant Subdomains

Tenant subdomains are enabled in the Service Configuration#Tenant Configuration settings.

Once enabled,

--the __TBD: link to registration dialog__ has a __TBD: field__, with which to specify their desired subdomain