Difference between revisions of "Dynamic Case Management"
From AgileApps Support Wiki
imported>Aeric (Created page with "A ''case'' is a unit of work that comes to you, your department, or your organization that needs to be handled to completion. A ''Case Management'' tool is something that helps y...") |
imported>Aeric |
||
| Line 1: | Line 1: | ||
A ''case'' is a unit of work that comes to you, your department, or your organization that needs to be handled to completion. A ''Case Management'' tool is something that helps you keep track of the information pertaining to a case, and helps guide a case worker through the steps needed to complete it. | A ''case'' is a unit of work that comes to you, your department, or your organization that needs to be handled to completion. A ''Case Management'' tool is something that helps you keep track of the information pertaining to a case, and helps guide a case worker through the steps needed to complete it. | ||
A ''dynamic'' case management system is one that allows for standard processes to be defined, but which ''also'' allows for "special case" variations to the standard processes--including brand new processes created on the spot, called [[Multi | A ''dynamic'' case management system is one that allows for standard processes to be defined, but which ''also'' allows for "special case" variations to the standard processes--including brand new processes created on the spot, called [[Multi Step Tasks]] in the {{EnterpriseBrand}}. | ||
''Learn more:'' [[Dynamic Case Management application]] | ''Learn more:'' [[Dynamic Case Management application]] | ||
Latest revision as of 23:49, 1 June 2015
A case is a unit of work that comes to you, your department, or your organization that needs to be handled to completion. A Case Management tool is something that helps you keep track of the information pertaining to a case, and helps guide a case worker through the steps needed to complete it.
A dynamic case management system is one that allows for standard processes to be defined, but which also allows for "special case" variations to the standard processes--including brand new processes created on the spot, called Multi Step Tasks in the AgileApps Cloud platform.
Learn more: Dynamic Case Management application