AgileApps Support Wiki Pre Release

Difference between revisions of "Application Options"

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__TOC__
There are several kinds of applications that can be created, or used straight out of the box:
====Different Kinds of Applications====
:* [[ServiceDesk application]]
:* [[ServiceDesk application]]
:*:  ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app that is optimized to handle incoming incident reports, service requests, or "trouble tickets". It is the initial application your organization sees and, for many, it is the only application they need.
:*:  ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app that is optimized to handle incoming incident reports, service requests, or "trouble tickets". It is the initial application your organization sees and, for many, it is the only application they need.
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:* [[Database Application]]
:* [[Database Application]]
:*:  A database app provides interactive design, pre-built forms, the ability to collaborate, and much more. Like DCM apps, you can have as many database apps as you want.
:*:  A database app provides interactive design, pre-built forms, the ability to collaborate, and much more. Like DCM apps, you can have as many database apps as you want.
:* '''Catalog Applications'''
:: Catalog applications are pre-built applications that are optimized for specific purposes. After a catalog application is installed, it can be further customized to tailor it to your needs.
:''Learn more:'' [[Types of Applications]]
:''Learn more:'' [[Types of Applications]]
====Different Kinds of Installations: On-Premise or In the Cloud====
Most organizations get started by creating an application or two in the public cloud. With it's high level of data security and the ability to copy your data locally, anytime you need it, many organizations never need to go any further. But there are a variety of reasons why an organization might want an on-premise installation. Those features are described here:
:* [[On-Premise Installation]]
{{Tip|<br>Applications created in the cloud can be [[Packages|packaged]] into a zip file and added to an installed version of the platform, wherever it may be.}}
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Revision as of 00:00, 26 March 2014

There are several kinds of applications that can be created, or used straight out of the box:

  • ServiceDesk application
    ServiceDesk is an specialized version of a Dynamic Case Management (DCM) app that is optimized to handle incoming incident reports, service requests, or "trouble tickets". It is the initial application your organization sees and, for many, it is the only application they need.
  • Dynamic Case Management application
    A DCM app is an extended, general-purpose extension of a database application that helps to manage incoming cases (aka requests, investigations, or incidents). Your organization can have only one ServiceDesk application, but you can have as many DCM apps as you want.
  • Database Application
    A database app provides interactive design, pre-built forms, the ability to collaborate, and much more. Like DCM apps, you can have as many database apps as you want.
  • Catalog Applications
Catalog applications are pre-built applications that are optimized for specific purposes. After a catalog application is installed, it can be further customized to tailor it to your needs.
Learn more: Types of Applications
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