Difference between revisions of "Email Templates"
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Revision as of 23:54, 11 December 2012
Email templates define a standard look for Email correspondence that can be customized for individual messages.
About Email Templates
Templates are created using an online editor, or by pasting in HTML created in an external editor.
Templates can also include variables to information so you can personalize each email that goes out.
Working with Email Templates
Add or Edit an Email Template
- Go to Customize > Email Templates.
- Choose an existing template, or click [New Template].
- Select your template editor:
Use the HTML Editor Toolbar
The toolbar appears when using the free-form HTML editor.
Add Template Variables
Use Template Variables to personalize email templates:
- From any template editor, Click the Show Template Fields link.
The Template Variable Tool pops up. - Select a category and a field.
The name for the field appears in the Variable column. (For example:$Customer.discount.) - Copy the variable name, close the popup, and insert the variable into your template.
- From any template editor, Click the Show Template Fields link.
- For a list of Template Variables, see: Template Variables in Email Templates
Adding Images
In HTML, an image is referenced using a tag that has the form: <img src="...">, where the src attribute contains the path to the image. That path must be a URL of the form http://....
Insert the URL into an <img src="..."> tag. The result is a tag of the form <img src="{imageURL}/...">.