Difference between revisions of "Invite Contacts to the Service Portal"
From AgileApps Support Wiki
imported>Aeric |
imported>Aeric |
||
Line 1: | Line 1: | ||
Typically, contacts are invited to use the Support Portal when | Typically, contacts are invited to use the Support Portal when [[Self Registration]] is turned off. (If it's turned on, you only to send them a link, or put the link on your website.) | ||
'''To invite a contact to use the Support Portal:''' | '''To invite a contact to use the Support Portal:''' |
Revision as of 01:34, 4 December 2012
Typically, contacts are invited to use the Support Portal when Self Registration is turned off. (If it's turned on, you only to send them a link, or put the link on your website.)
To invite a contact to use the Support Portal:
- Go to the Contacts tab
- Click on the contact you intend to invite
- Click Actions > Invite to Portal
- This choice appears only when the contact is not already registered as a Support Portal user
- When clicked, an email that contains the invitation is sent to the user, using the Support Portal Invitation template