AgileApps Support Wiki Pre Release

Difference between revisions of "Support Cases Permission"

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imported>Aeric
(Created page with "This permission grants users the ability to view and modify support cases filed by others. (All users can see support cases filed by themselves.) :;Considerations: :* The ''{{PA…")
 
imported>Aeric
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:;Considerations:
:;Considerations:
:* The ''{{PAGENAME}}'' permission is enabled by default for the System Administrator Role in [[Default Roles]]
:* The ''{{PAGENAME}}'' permission is enabled by default for the System Administrator Role in [[Default Roles]] {{TBD|Default access profile for Sys Admins?}}
:* The ''{{PAGENAME}}'' permission is disabled by default for the Team Manager and Team Member roles; Learn more: [[Default Roles]]
:* The ''{{PAGENAME}}'' permission is disabled by default for Team Manager and Team Members in [[Default Roles]] {{TBD|the default access profile assigned to Team Managers and Team Members?}}
:* The ''{{PAGENAME}}'' permission is set in [[Administrative Permissions]]
:* The ''{{PAGENAME}}'' permission is set in [[Administrative Permissions]]
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Revision as of 19:44, 6 June 2012

This permission grants users the ability to view and modify support cases filed by others. (All users can see support cases filed by themselves.)

Considerations
  • The Support Cases Permission permission is enabled by default for the System Administrator Role in Default Roles __TBD: Default access profile for Sys Admins?__
  • The Support Cases Permission permission is disabled by default for Team Manager and Team Members in Default Roles __TBD: the default access profile assigned to Team Managers and Team Members?__
  • The Support Cases Permission permission is set in Administrative Permissions