AgileApps Support Wiki Pre Release

Difference between revisions of "Working with the Recycle Bin"

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When records are added to the Recycle Bin, they no longer appear in Views or Reports. The record and all related information are effectively removed from normal processing in the platform.
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{{permission|
*Users with ''[[Manage Recycle Bin permission]]'' enabled can also:
:* View or permanently delete records owned by their team(s) (including secondary teams)
:* View or permanently delete records in any child team of their team(s)}}
===Visiting the Recycle Bin===
To get to the Recycle Bin:
# Click '''{Login Name} > My Settings > Recycle Bin''' to view your personal recycle bin
# As an Administator, click '''[[File:GearIcon.png]] > Administration > Data Management > Global Recycle Bin''' to view records deleted from all installed applications
# Choose one of the options that follow to restore or delete records in the bin.


:''Records in the Recycle Bin are held for 30 days before they are automatically and permanently deleted''
{{Note|
 
:* An operation on 2500 records or more is processed [[Offline Processing for Batches of 2500 Records or More|Offline.]]
To view the Recycle Bin:
:* The number of records deleted per empty recycle bin request is limited to 100000.
#Open any object, and click the Recycle Bin link
:* Records older than 30 days are purged every Saturday.
#:A list of records in the Recycle Bin is displayed
}}
#Optionally, choose to [[#Restore|Restore the records]] or [[#Delete Forever|Permanently Delete the records]].


===Restore===
===Restore===
This option restores the data and all the related information that was deleted.  
This option restores the data and all related information that was deleted.  


To restore records:
To restore records:
#Click the checkbox next to the record(s) of interest
#Click the checkbox next to the record(s) of interest
#Click More Actions
#Click '''[More Actions]'''
#Click Restore to move the selected records out of the Recycle Bin and back into normal use
#Click '''Restore Selected''' to move the selected records out of the Recycle Bin and back into normal use


===Delete Forever===
===Delete Forever===
This option permanently deletes a record and its related information.  
This option permanently deletes a record and its related information.  
:''These records cannot be recovered''


To permanently delete record(s):
To permanently delete record(s):
#Click the checkbox next to the record(s) of interest
#Click the checkbox next to the record(s) of interest
#Click More Actions
#Click '''[More Actions]'''
#Click Delete Forever to permanently delete the selected records
#Click '''Delete Forever''' to permanently delete the selected records<br>A dialog appears, asking you to confirm your action.
 
{{Note|<br> You can delete only a maximum of 300 records at once.}}
 
===Empty the Recycle Bin===
This option permanently deletes all records in the Recycle Bin, and all of their related information.


:''These records cannot be recovered''
:''These records cannot be recovered''


==Offline Processing for Batches of 2500 Records or More==
To empty the Recycle Bin:
When a Mass Operation request is made that contains more than 2500 records, that operation will be handled offline, as system resources allow.
#Click the '''[Empty Recycle Bin]''' button
 
#Confirm your action to permanently delete the contents of the Recycle Bin.
To follow the progress of the Mass Operation:
#Click '''Settings > Data Management > Mass Operations Status'''
#Optionally, view the status update; Click '''Settings > Data Management > Mass Operations Status'''. This page is updated after processing every 100 records
#:Statistics are displayed, indicating the number of records processed and any error messages (indicating records that could not be processed)
#Wait for notification by email that the Mass Operation is complete

Latest revision as of 06:52, 9 November 2022

Lock-tiny.gif

  • View or permanently delete records owned by their team(s) (including secondary teams)
  • View or permanently delete records in any child team of their team(s) 

Visiting the Recycle Bin

To get to the Recycle Bin:

  1. Click {Login Name} > My Settings > Recycle Bin to view your personal recycle bin
  2. As an Administator, click GearIcon.png > Administration > Data Management > Global Recycle Bin to view records deleted from all installed applications
  3. Choose one of the options that follow to restore or delete records in the bin.

Notepad.png

Note:

  • An operation on 2500 records or more is processed Offline.
  • The number of records deleted per empty recycle bin request is limited to 100000.
  • Records older than 30 days are purged every Saturday.

Restore

This option restores the data and all related information that was deleted.

To restore records:

  1. Click the checkbox next to the record(s) of interest
  2. Click [More Actions]
  3. Click Restore Selected to move the selected records out of the Recycle Bin and back into normal use

Delete Forever

This option permanently deletes a record and its related information.

These records cannot be recovered

To permanently delete record(s):

  1. Click the checkbox next to the record(s) of interest
  2. Click [More Actions]
  3. Click Delete Forever to permanently delete the selected records
    A dialog appears, asking you to confirm your action.

Notepad.png

Note:
You can delete only a maximum of 300 records at once.

Empty the Recycle Bin

This option permanently deletes all records in the Recycle Bin, and all of their related information.

These records cannot be recovered

To empty the Recycle Bin:

  1. Click the [Empty Recycle Bin] button
  2. Confirm your action to permanently delete the contents of the Recycle Bin.