Version 10.7 Platform

See also: All Release Notes Release calendar

October 2016 Release

Ehcache as an option to memcached

AgileApps now supports Terracotta Ehcache as an option to Memcached for storing object metadata in the cache. This option is available when the user chooses to install AgileApps for on-premise environment.

For more information, see Configuring Ehcache

Delegation through Proxies

When a user is unavailable, the user has the flexibility to delegate the access profile and role to another user.

For more information, see Task Delegations

AgileApps Migration Utility

On-premise users are now provided with an upgrade utility to migrate from 10.5 to 10.6 and upwards in a side-by-side setup.

MySQL5.7 certification

AgileApps is now certified with MySQL v5.7 Community Edition.

RHEL7 certification

AgileApps is now certified on RHEL7 environment.

Bug Fixes

• LJP-1224
• SI# Number - 1122011

SQL injection can manipulate the database.

Using back-end ‘prepare statements’ and submitting the statements through SQL injection, can harm, manipulate, or destroy the database.

This issue is resolved.

• LJP-1822

The Proxy Assignment login page's language is not localized.

The text 'on behalf of' in the masthead of the Proxy Assignment login page is displayed in English.

This issue is resolved. Now the text is displayed in the principal user's local language.

• LJP-2034

Unable to view multiple records using REST service.

Unable to view multiple records using REST service in Agileapps. This is due to a JSON parsing issue which allows the REST service to display only the first object of the output.

This issue is resolved.

• LJP-1739
• SI# Number - 1124743

Screen reader provides wrong labels for form fields.

The screen reader provides wrong labels for from fields due

to which the visually impaired users are facing navigation issues.

This issue is resolved.

• LJP-1938
• SI# Number - 5247562

Headers in sidebar have grey background.

The headers in the sidebar have grey background. This is due to the use of <style> tag in the CSS specifications of the record.

This issue is resolved.

• LJP-1659
• SI# Number - 5242912

The Subquery filter option to remove accounts is not working properly.

If two records belonging to two different teams have the same account number, then the account numbers should be removed from the view of Accounts. But, the Subquery filter to remove the account number is not working properly.

This issue is resolved.

• LJP-2104
• SI# Number - 5251397

Unable to change header image title.

Unable to change the title of the header image. The title currently says ‘AgileApps Cloud’.

This issue is resolved. Now the title of the header image is changed to ‘Service Portal’.

• LJP-1707

Executing the REST API does not complete the BPM task.

When the REST API is executed, the process as well as the task associated with the process will be completed. However, the BPM tasks associated with the process cannot be completed.

This issue is resolved.

• LJP-2009

Unable to display dependent object and web-tabs under an application.

The REST API which displays the dependent objects and web-tabs for an application is unavailable.

This issue is resolved

• LJP-1986
• SI# Number - 5249039

Proxy user is able to act as delegate.

The proxy user cannot act as delegate while performing proxy login, customer support login, delegate login, and sandbox tenant login. However, when using delegation, a proxy user becomes a different user.

This issue is resolved.

• LJP-1422

The AgileApps SAML request uses email address as NameIDPolicy format.

The SAML request forces the Identity provider to configure email address as NameIDPolicy. When email address is used as NameIDPolicy format, the Single Sign On is not working properly.

This issue is resolved. Now the NameIDPolicy format is defined as 'Unspecified'.

• LJP-1735
• SI# Number - 1126207

Unable to display validation message on AgileAppsLive user interface.

The multi-line field validation message does not appear on the AgileAppsLive user interface. However, it is displayed on the debug log.

This issue is resolved.

• LJP-1866
• SI# Number - 5246300

Unable to update the case banner fields using custom form action script.

When the custom form action script is triggered, the status field value and the priority field value in the case detail form are updated. But the same fields on the case banner cannot be updated using the custom form action script.

This issue is resolved.

• LJP-1436
• SI# Number - 5237956

The DTAG login page displays AgileApps cloud logo and SAG copyright information.

The login screen shows AgileApps cloud logo and SAG copyright information while performing DTAG login. Also the link for guest users is obsolete.

This issue is resolved. Now the login screen can be customized.

• LJP-1737
• SI# Number - 5244085

The request type for 'switch user role' is violating standard HTTP definitions.

The request type for switching a role in AgileApps platform has been changed from GET to PUT due to database updates. According to standard HTTP definitions, such request types should be

encapsulated with HTTP PUT request.

This issue is resolved.

• LJP-1883
• SI# Number - 5246510

Guest user form has file upload plugin discrepancies.

Guest users are unable to perform save action after uploading a document. The form does not respond if the user tries to cancel or retry the upload.

This issue is resolved.

• LJP-1069

Unable to comprehend translation.

Unable to comprehend the German translation of a QuickAdd record form dialog title.

This issue is resolved. Now the dialog title is rephrased.

• LJP-1726
• SI# Number - 5240271

Lookup function is not working when the business rule criteria is executed.

The business rule criteria should only be executed when the owner of a team changes or a new owner is added to the team. When the business rule criteria are executed, the lookup function for the team is not working properly.

This issue is resolved.

• LJP-1753
• SI# Number - 1184932
• SI# Number - 5244357

Site user can assign CaseType records.

Toggling one of the records displayed in the Disclosures tab allows the site user to assign CaseType records.

This issue is resolved.

• LJP-2180
• SI# Number - 5252959

‘hideActionsMenuItems' parameter uses dropdown values for macros and custom action items.

The value attribute is not unique for macros and custom action items. Hence, it is not possible to hide individual macros and the custom actions by specifying the value attribute.

This issue is resolved. Now the macros and the custom action items have unique IDs.

• LJP-2035
• SI# Number - 5248463

The Perspective tab which displays the delegate role in the proxy delegation mode is narrow.

This issue is resolved by changing the width parameter.

• LJP-2200
• SI# Number - 5252324

Cannot access the topics under the ‘Featured Articles’ tab.

Clicking a topic under the ‘Featured Articles’ tab displays an error. This occurs when the topics have child topics.

This issue is resolved.

• LJP-1142
• SI# Number - 5229925

Cross-site scripting (XSS) appears in the URL when the title field

contains script tag.

This issue is resolved by removing the alert string.

• LJP-2260

Adding a special character '@' before the user name in the login URL encodes the user name.

This issue is resolved.

• LJP-2245

Mass view print is not working properly.

The mass view print for a view containing more than 25 records is not working properly if the job is scheduled. All mass operations display the 'In Progress' status even if the total processed records have reached the required number.

This issue is resolved.

• LJP-2235

Unable to display the default value of the radio button after saving a record.

The radio button field on the view record page is unable to display the default values when a new record is created within that field.

This issue is resolved.

• LJP-2027

The Developer Resources menu under the Gear icon does not show options based on the user permission specified in the Access Profile.

This issue is resolved.

• LJP-2176
• SI# Number - 5252504

Radio button shows value instead of label.

When a radio button is disabled using layout rule or it is configured as read-only, then the value of the radio button should be a label. However, it displays a value.

This issue is resolved for radio button fields and multi-checkbox fields.

• LJP-2199

Running testNG script during promotion throws an exception.

The servlet does not return the documentId. Due to this, the test cases in the testNG script fail with an exception. Therefore the promotion cannot be done.

This issue is resolved.

• LJP-1614
• SI# Number - 1122239

The COUNT function throws an exception.

The COUNT function used in the Record List View throws an exception if the Customer Access Criteria contains a NULL field.

This issue is resolved.

• LJP-2186
• SI# Number - 5252813

Unable to set user.primaryteamrolename='PLM' as a validation criteria.

This issue is resolved.

• LJP-2222

Unable to update the field values.

Clicking the action menu items does not execute the macros. Thus, the field values cannot be updated.

This issue is resolved.

• LJP-2091

Unable to display field hint description properly.

If the field hint text contains a single quote, then full description for the field is not displayed properly. The text given after the single quote is truncated.

This issue is resolved.

• LJP-1999
• SI# Number - 5248872

A user with Admin access profile is unable to assign the access profiles of less privilege.

Users with administrative permissions are unable to assign similar administrative access profiles or

less privileged access profiles to other users if Controls under Administrative Permissions is enabled.

This issue is resolved.

• LJP-2019
• SI# Number - 5249666

Unable to display data in a new line while exporting or importing an object.

When an object having a text area field is exported or imported, the new line character in the object is lost. Due to this, the file displays the text without a line break.

This issue is resolved.

• LJP-2195

Unable to read the dashboard title properly.

The screen reader reads the dashboard title along with the title suffix.

This issue is resolved.

• LJP-2070
• SI# Number - 5250620

Unable to create New User and New Tenant in AgileAppsLive.

The 5.7 version of MySQL contains a column named 'generate' in one of the tables. Creating a New User and a New Tenant in the AgileAppsLive platform displays an error due to the ‘generate’ column, which is a reserved keyword.

This issue is resolved.

• LJP-1764

Error message contains server path.

The error message displayed when saving a custom class contains the server path.

This issue is resolved. Now the error message does not display the server path.

• LJP-2026

Unable to read the widget title.

When the focus is set on the widget, the screen reader does not read the widget title.

This issue is resolved.

• LJP-2089
• SI# Number - 5250974

Delegate user lookup does not display the user email address.

The popup for Delegate user lookup should display the user details such as first name, last name, and email address. But the lookup does not display the email address.

This issue is resolved.

• LJP-1751

A case record can be submitted while the file upload is in progress.

If files are being uploaded in multiple fields of a case record, the case record should only be saved after completing the upload. However, the case record can be submitted as soon as the file upload in any of the fields is completed.

This issue is resolved.

• LJP-1741
• SI# Number - 1126214

The guest user form has file upload discrepancies.

The file upload plugin cannot perform multiple file upload in the guest user form.

This issue is resolved. Now parallel file upload cannot be performed.

• LJP-1229
• SI# Number - 5232202

The Check Solution task in AgileApps displays an error.

When completing the Check Solution task in AgileApps, the structure of the serialized user data which mark the process as complete changes. Hence an error is displayed.

This issue is resolved.

• LJP-1706

Performing login and logout in Admin Tenant URL displays an error.

This issue is resolved.

• LJP-1957
• SI# Number - 5247489
• SI# Number - 5247669

The number of records that can be imported during the object creation is unlimited.

The number of records that can be imported during the object creation using the 'Create By Import' option of the Application Construction wizard or the Object Construction wizard is unlimited. This slows down the server performance.

This issue is resolved. Now, the number of files that can be imported is restricted to 10000. Also, import mapping profile will be generated for the objects created through 'Create By Import'.

• LJP-2002

Creating an object using Application Construction Wizard displays an error.

If an object is created using Application Construction Wizard and the records for the object is imported through Import Queue, then the status column of the Import Queue displays an error.

This issue is resolved.

• LJP-233
• SI# Number - 5189996

Unable to view the last column of imported records.

When creating a new View for the imported records in AgileAppsLive, the last column goes out of the visible area of the screen.

This issue is resolved. Now the width attribute is changed from 'import' to 'auto'.

• LJP-1996
• SI# Number - 5249255

Radio button functionality is inconsistent.

Clicking the input field radio button executes the field script, but clicking the radio buttons associated with label, text, email, and URL displays error.

This issue is resolved.

• LJP-1224

SQL injection can manipulate the database.

Using back-end ‘prepare statements’ and submitting the statements through SQL injection, can harm, manipulate, or destroy the database.

This issue is resolved.

• LJP-1822

The Proxy Assignment login page's language is not localized.

The text 'on behalf of' in the masthead of the Proxy Assignment login page is displayed in English.

This issue is resolved. Now the text is displayed in the principal user's local language.

• LJP-2034

Unable to view multiple records using REST service.

Unable to view multiple records using REST service in AgileApps. This is due to a JSON parsing issue which allows the REST service to display only the first object of the output.

This issue is resolved.

• LJP-1739

Screen reader provides wrong labels for form fields.

The screen reader provides wrong labels for from fields due to which the visually impaired users are facing navigation issues.

This issue is resolved.

• LJP-1938

Headers in sidebar have grey background.

The headers in the sidebar have grey background. This is due to the use of <style> tag in the CSS specifications of the record.

This issue is resolved.

• LJP-1659

The Subquery filter option to remove accounts is not working properly.

If two records belonging to two different teams have the same account number, then the account numbers should be removed from the view of Accounts. But, the Subquery filter to remove the account number is not working properly.

This issue is resolved.

• LJP-2104

Unable to change header image title.

Unable to change the title of the header image. The title currently says ‘AgileApps Cloud’.

This issue is resolved. Now the title of the header image is changed to ‘Service Portal’.

• LJP-1707

Executing the REST API does not complete the BPM task.

When the REST API is executed, the process as well as the task associated with the process will be completed. However, the BPM tasks associated with the process cannot be completed.

This issue is resolved.

• LJP-2009

Unable to display dependent object and web-tabs under an application.

The REST API which displays the dependent objects and web-tabs for an application is unavailable.

This issue is resolved

• LJP-1986

Proxy user is able to act as delegate.

The proxy user cannot act as delegate while performing proxy login, customer support login, delegate login, and sandbox tenant login. However, when using delegation, a proxy user becomes a different user.

This issue is resolved.

• LJP-1422

The AgileApps SAML request uses email address as NameIDPolicy format.

The SAML request forces the Identity provider to configure email address as NameIDPolicy. When email address is used as NameIDPolicy format, the Single Sign On is not working properly.

This issue is resolved. Now the NameIDPolicy format is defined as 'Unspecified'.

• LJP-1735

Unable to display validation message on AgileAppsLive user interface.

The multi-line field validation message does not appear on the AgileAppsLive user interface. However, it is displayed on the debug log.

This issue is resolved.

• LJP-1866

Unable to update the case banner fields using custom form action script.

When the custom form action script is triggered, the status field value and the priority field value in the case detail form are updated. But the same fields on the case banner cannot be updated using the custom form action script.

This issue is resolved.

• LJP-1436

The DTAG login page displays AgileApps cloud logo and Software AG copyright information.

The login screen shows AgileApps cloud logo and Software AG copyright information while performing DTAG login. Also the link for guest users is obsolete.

This issue is resolved. Now the login screen can be customized.

• LJP-1737

The request type for 'switch user role' is violating standard HTTP definitions.

The request type for switching a role in AgileApps platform has been changed from GET to PUT due to database updates. According to standard HTTP definitions, such request types should be encapsulated with HTTP PUT request.

This issue is resolved.

• LJP-1883

Guest user form has file upload plugin discrepancies.

Guest users are unable to perform save action after uploading a document. The form does not respond if the user tries to cancel or retry the upload.

This issue is resolved.

• LJP-1069

Unable to comprehend translation.

Unable to comprehend the German translation of a QuickAdd record form dialog title.

This issue is resolved. Now the dialog title is rephrased.

September 2016 Release

Bug Fixes

• LJP-1833

The article template shows improper validation message.

The validation message shown in the article template is improper because the template field names do not match with the data base field names.

This issue is resolved.

• LJP-1839

Clicking the 'send test email' button in the campaign page displays an error.

This issue is resolved. The 'send test email' and 'refresh campaign' buttons are removed from campaign page.

• LJP-1336

Business rule to add a team in the TenantManagement application displays an error.

When adding a team to a class of a tenant in the TenantManagement application, the business rule to trigger

that method displays an error.

This issue is resolved.

• LJP-1904

Running the aggregate functions in MySQL returns null.

This is due to a space character in the select clause.

This issue is resolved.

• LJP-1849
• SI# Number - 5246428

Cannot enable the 'Act as Delegate' option for user settings and the 'Manage-Delegation' option for Access Profile

settings.

If the administrative permissions are not available for the admin Access Profile, then the ‘Act as Delegate' option under user settings and the 'Manage Delegation' option for Access Profile cannot be enabled.

This issue is resolved.

• LJP-1620
• SI# Number - 5241193

Enabling self-registration flag in service portal configuration page is mandatory.

The user creation through Single Sign On in the service portal requires enabling the self-registration flag. If the self-registration flag is disabled, the system displays an error and redirects to AgileApps login page.

This issue is resolved.

• LJP-1981

Unable to configure messaging channel in AgileApps.

An error occurs while creating messaging channel with the error message ""Error accessgin datastore"".

This issue is resolved. The script related to the messaging channel is modified.

• LJP-1443

Dashboard name is not correctly translated when the language is changed to French.

On providing a dashboard name for French translation, the Service Desk application dashboard does not display the name after single quotes.

This issue is resolved.

• LJP-1838

Able to select a user as delegate without 'Act as Delegation Proxy' permission.

Users without 'Act as Delegate' permission are displayed on auto suggest feature in the new Proxy Configuration screen.

This issue is resolved.

• LJP-1873

In Delegations view, Show more and Show less text is not localized.

Show more and Show less text is not localized even after changing

the language from English to other language.

This issue is resolved.

• LJP-1411

Cache layer receives repeated requests for the same key.

The cache layer receives repeated requests for the same key when trying to access the case form layout.

This issue is resolved.

• LJP-1985
• SI# Number - 5248855

Delegates inherit the role set while attempting proxy login.

When two delegates are assigned for the same user, proxy login using one delegate selects the roles of that delegate. However, the roles are inherited to both the delegates.

This issue is resolved.

• LJP-2006
• SI# Number - 5249435

Built-in form script blocks the recordPlatform browser page.

When trying to create a new record for an object in the recordPlatform, the built-in script for the record blocks the browser page.

This issue is resolved.

• LJP-995

Tenant specific background color cannot be applied.

When the background header color is removed in the main domain URL, the tenant specific

background color is not applied. The background header color turns black instead.

This issue is resolved.

• LJP-1740
• SI# Number - 1124742

The application focus order is partly incoherent.

The tab sequence does not correspond to the visual display and logical work order. Also, the elements which do not interact

are focused while navigating through the application. Due to this, it is difficult for the visually impaired users to navigate through the applications using the tab key.

This issue is resolved.

• LJP-1900

The starting number of the Auto-number field must be an integer.

The Starting Number of a customer field of type Auto-number must be an integer. However, providing characters in the

Auto-number field is not displaying an error message.

This issue is resolved.

• LJP-1709
• SI# Number - 5236581

The email application is slow.

Having large number of emails in the mail box slows down the email application. This results in the failure of the quartz job

and causes OutOfMemory issues.

This issue is resolved.

• LJP-1844

Unable to include owner field in an object form.

Including owner field in an object form displays an error if the owner field is not focussed.

This issue is resolved.

• LJP-1954
• SI# Number - 1127656

Upgrade utility program works improperly and displays command failed error during database backup of installed version of AgileApps.

This is because of inadequate permissions available to the database user to run the upgrade utility program.

This issue is resolved.

• LJP-1982

Unable to display the list of available users.

Clicking the lookup search in the user lookup does not display the list of available users.

This issue is resolved.

• LJP-1915

Unable to display success message.

After creating an application or an object using a wizard, the success message is not displayed if the application title

or the object title contains a string.

This issue is resolved.

• LJP-1613
• SI# Number - 5240158

Site user gets disconnected if the application window is inactive.

If the password policy setting for inactive session timeout is set as 'never', the application can remain inactive. However, if the application window is inactive beyond 45 minutes, the site user gets disconnected and is converted to a guest user.

This issue is resolved.

• LJP-1984

Unable to display success message.

After creating an application or an object using a wizard, the success message is not displayed if the application title

or the object title contains a string.

This issue is resolved.

• LJP-1901

Check box field default value is not working for 'true'.

If the default value for the check box is set as 'true' in a new record, the check box is checked by default. However the default check is not working for true value.

This issue is resolved.

• LJP-1698

REST API for fetching process task details for case objects does not return any record.

REST API returns success code but not any record.

This issue is resolved. REST API returns records successfully.

• LJP-1962
• SI# Number - 5248370

Unable to view child object record.

The child object created from a parent record does not show the child object record while clicking on it.

This issue is resolved.

• LJP-1937
• SI# Number - 5247471

User detail attribute is renamed.

The 'customer_id' field part of the user detail attribute is renamed to 'customerId'. The customer_id' field part is not available in the user detail map but its value is accessible using 'customerId'.

This issue is resolved.

• LJP-1940
• SI# Number - 1127405

The custom script for HideActionsMenuItems runs inconsistently.

The custom script for on-load event containing multiple instances of hideActionsMenuItems runs inconsistently.

This issue is resolved.

• LJP-1701
• SI# Number - 5243688

Unable to display dependent picklist.

The dependent picklist cannot be displayed when a process model with decision switch is created.

This issue is resolved.

• LJP-418
• SI# Number - 5198433

‘Remember me on this computer’ option is not working for Chrome and Firefox browsers.

As part of the security processes, the 'Remember me on this computer' option has been removed from the browser's login page.

This issue is resolved. :::

• LJP-1970

Unable to create 'New Related Information' in the Default form.

Creating 'New Related Information' in the Default form displays an error even if all the fields are filled with proper data.

This issue is resolved. :::

• LJP-2071

Unable to perform proxy login for 'Customer Support Login.'

The link for ‘Customer Support Login’ in LongJump screen is obsolete. The link redirects to a page which displays an error message.

This issue is resolved.

• LJP-944
• SI# Number - 5225051

Special characters in the PDF reports are not displayed properly.

The special characters or multi-byte characters present in the report chart created through Scheduled Report are not displayed properly.

This issue is resolved. :::

• LJP-2044

The login screen scrollbar is not working.

After increasing the text size, the link to the guest user form is displayed outside the visible area. The user is unable to scroll outside the visible area to click the link.

This issue is resolved.:::

• LJP-1975
• SI# Number - 5248795

AgileApps profile menu popup has CSS issue.

The tick icon shown beside the active role in the profile menu is not aligned properly. If the role name is long and the role is active, then the tick icon is misplaced.

This issue is resolved.

August 2016 Release

Bug Fixes

• LJP-1680
• SI# Number - 1125909

In the form fields of Guest User Form, rendering for the selection list is improper.

This issue is resolved.

• LJP-1780
• SI# Number - 5225489

Unable to select status field from the picklist.

The layout rule for the banner priority and status field was not updated in DCM application. The status field is included in the picklist, however it cannot be selected.

This issue is resolved.

• LJP-1513
• SI# Number - 5238168

Unable to capture activity-history log.

Restore action for files, attachments, and records from the recycle bin cannot be captured in the activity-history log.

This issue is resolved.

• LJP-1674
• SI# Number - 5241629

The link for 'return to record' on the custom form redirects to a blank page.

This issue is resolved.

• LJP-1639
• SI# Number - 5242264

Whenever Internet Explorer 11 is refreshed or logged out, pop-up displays ‘null’ value.

Null value appears in Internet Explorer because conventional event handling.

This issue is resolved.

• LJP-1864

Searching a value within single quote marks in Record Locator field displays no results.

The error occurs at the server side at the time of search.

This issue is resolved. Use backslash followed by the value within single quote marks.

• LJP-1662
• SI# Number - 5242255

In Internet Explorer 11, border line strikes through Related Information Headers.

This issue is resolved.

• LJP-1891

‘Platform User Id’ as user id type is not displayed in view mode and edit mode of Single Sign On settings.

’Platform User Id’ as user id type is displayed in edit mode of Single Sign On settings while ‘LongJump User Id’ as user id type is displayed in view mode of Single Sign On settings.

This issue is resolved. ’Platform User Id’ as user id type is displayed in edit mode and view mode of Single Sign On settings.

• LJP-1856

In LongJump, Create User chosen as site user in Single Sign On configuration page gets added twice.

When ‘Create User’ is chosen as site user in Single Sign On configuration page and ‘Portal Users and Customers’ is set as ‘Default Team’ field, the Create User as site user is added twice.

This issue is resolved.

• LJP-1886

Single Sign On configuration page does not work with offline AgileApps servers.

SAML response XML using SAML2.0 SXDs is validated and is working improperly on offline access of AgileApps.

This issue is resolved. Use the repository to validate the SAML response XML using SAML2.0 XSDs or schema instead of directly connecting to SAML URL.

• LJP-1894

Single Sign On configuration page works improperly when ‘Attribute for User Id’ field is configured with wrong attribute name.

Providing wrong attribute name in ‘Attribute for User Id’ field should display an error, instead the system is using default name from Identity Provider and logging in. The system should pick default value from identity Provider only when there is no value in “Attribute for User Id”.

This issue is resolved.

• LJP-1767
• SI# Number - 1126346

AgileApps on premise installation uses Integration Live Email Template instead of Longjump Email Template for User Notification emails.

AgileApps on premise installation uses Integration Live Email Template in admin tenancy to send notification emails to add or reset or forgot user.

This issue is resolved.

• LJP-1840

Unable to process Delegation Login or Proxy Login.

Starting a process as proxy user displays an error.

This issue is resolved.

• LJP-1800

Unable to view Delegation Listing screen.

While launching the Delegation Listing screen, Service Encountered error appears. This is because the default delegation layout is not updated on all tenants.

This issue is resolved.

• LJP-1801

When the administrator changes the current application to another application, the Roles field does not get refreshed to show the new set of roles belonging to the new application.

This issue is resolved.

• LJP-1790

Webservice allows spaces in the title field.

In the title field of Webservice, user can input only spaces as title. While saving the title with spaces, the link to check the Webservice configuration is unavailable.

This issue is resolved.

• LJP-1278
• SI# Number - 1122310

Sending emails through AgileApps Live UI changes case object status automatically.

When emails are sent through AgileApps Live UI, the case status changes from New to Open automatically, if the case record status is New.

This issue is resolved. Now case status change is notified on clicking Submit.

• LJP-1814

"Running install gradle script displays an error.

An error is displayed while running the install gradle script in VM.

This is due to the nonexistence of relational DB when running the

gradle script.

This issue is resolved. Now the script does not check for relational

DB."

• LJP-1568
• SI# Number - 5240546

The Internet Explorer complaints record navigates to the top when certain fields are selected.

When certain fields in the complaints section of Internet Explorer are selected, the record navigates to the top of the page. This is due to the layout rule in the Internet Explorer which hides and shows certain field or section in the form.

This issue is resolved.

• LJP-1495
• SI# Number - 5238805

Records in Internet Explorer 11 contain whitespace.

The related information area of an application in the Internet Explorer 11 contains whitespace.

This issue is resolved.

• LJP-1561
• SI# Number - 5240475

Unable to interpret special characters in exported reports.

While exporting reports in CSV format, the special characters are not interpreted properly.

This issue is resolved.

• LJP-1837

Link for look up fields is obsolete.

While configuring hint, the look up fields were not linked properly.

This issue is resolved.

• LJP-1555
• SI# Number - 5240427

Rich-Text-Box editor executes script.

When a script is entered in the Rich-Text-Box editor for editing, the editor executes the script.

This issue is resolved.

• LJP-1845
• SI# Number - 1126967

The Brainstorm Single Sign On configuration is not working.

The Single Sign On configuration page in Brainstorm redirects to the login page when the ‘Attribute for User Id’ field is left blank.

This issue is resolved.

• LJP-1355
• SI# Number - 5235680

Updating layout rule displays an error.

An error is displayed while updating the layout rule of a form, if the section within the form is deleted.

The issue is resolved.

• LJP-1455
• SI# Number - 1124142

Issues with field validation for required fields.

For some required fields, messages do not appear for field validations.

This issue is resolved by highlighting all the erroneous fields with messages.

• LJP-1624

Document preview is not opening the on-click event.

On-click event is removed creating accessibility issue.

This issue is resolved.

• LJP-1834
• SI# Number - 5246264

Subform records are not displayed on any Subform section.

Subform records are not seen on any Subform present in the Form Layout.

This issue is resolved.

• LJP-1807

Validation error appears in the form.

The owner field is not populated with the correct user data.

This issue is resolved. Now the owner field does not have prepopulated data in proxy login.

• LJP-1715

XSS issue in Reports.

This issue occurs when the report folder name contains the <script> tag.

This issue is resolved. Script tag is now handled and displays an error.

• LJP-1826

"Performing proxy login displays an error.

This issue is resolved by adding required servlet configurations at: <installationDirectory>/profiles/LJP/workspace/webapps/networking/WEB-INF/web.xml and then :::restarted server

< servlet>

< servlet-name>delegateeLogin</servlet-name>

< servlet-class>com.es.relationals.DelegateeLogin</servlet-class>

< /servlet>

< servlet-mapping>

< servlet-name>DelegateeLogin</servlet-name>

< url-pattern>/delegateeLogin</url-pattern>

< /servlet-mapping>

"

• LJP-1796

Notifications do not appear for case records in new tenants and for new users created in existing tenants.

This issue is resolved. Notifications are toggled based on proxy login scenarios.

• LJP-1784

Wrong validation message appears on “Become delegate” dialog box.

Wrong validation message “Please choose Principal User and Role” appears on the “Become delegate” dialog box.

This issue is resolved.

• LJP-1774

“Become delegate” dialog box appears distorted.

This issue is resolved.

• LJP-1811

After proxy login from the "Become delegate" option, the dashboard does not appear.

This issue is resolved.

• LJP-1643

Inline error message appears for some fields in non-accessibility mode.

Inline error message appears for multi-check option, radio button, and lookup fields in non-accessibility mode.

This issue is resolved.

• LJP-1644

Error message does not appear for required multi-check option.

This issue is resolved.

• LJP-1609

Reports or Schedules tab in UI is distorted and not aligned.

This issue is resolved.

• LJP-1760

Accessibility Mode error message distorts the UI.

This issue is resolved.

• LJP-890

In Accessibility Mode, the focus of the remove pinned tag is not visible.

This issue is resolved.

• LJP-1708

Headers in many pages appear distorted.

This issue is resolved.

• LJP-1771

Lookup field appears with HTML attributes in the “Update Process” screen.

This issue is resolved.

• LJP-1167

Entering non-numeric values in the currency field displays a validation message but the record is saved.

This issue is resolved. Now the currency field is validated to have only numeric values.

• LJP-1782

Delegation Cannot be created if switch role option is disabled.

Default value of role is not assigned if switch role option is disabled. It results in role required error.

This issue is resolved.

• LJP-1564
• SI# Number - 1122009

Cross-site scripting (XSS) appears in AgileAppsLive chat box.

The AgileAppsLive chat box displays cross-site scripting (XSS). This script encodes the message.

This issue is resolved.

• LJP-1230

Heading appears as a link.

Heading appears as a link because of incorrect CSS Class.

This issue is resolved.

• LJP-1769

On editing a delegation, ‘Delegate’ and ‘Delegation Roles’ values are getting reset.

On editing a delegation from delegation listing screen, "Delegate" and "Delegation Roles" values are cleared.

This issue is resolved.

• LJP-1787

XSS in Case records are triggering in SQL browser.

This issue is because the Javascript code is present in the value and the script tag was not being escaped before showing the value.

This issue is resolved by escaping the script tag.

• LJP-1794

Email notification is not working in Delegation List screen.

When active checkbox is checked or unchecked, update email notification is not sent.

This issue is resolved.

• LJP-1770

Related Information Section: Related information is saved without selecting required field.

This is because there is no validation check present for the external data source.

This issue is resolved. Validation check in business object for external data source is added.

• LJP-1688

Issues with SQL Syntax while adding number field to object’s record.

While adding number field to any object's record, MySQLSyntaxErrorException is thrown.

This issue is resolved.

• LJP-1775

Pop-up collapses on selecting a type.

pop-up collapses when ‘activity type’ picklist is clicked in ‘add hour’ dialog. Subsequently, clicking any picklist in other pop-ups will dismiss that pop-up.

This issue is resolved.

• LJP-1317

Multi step task pop-up collapses on the click of any element.

Clicking any element in multi-step task pop-up collapses the multi-step task pop-up and 'Type' option list drops down to the top-left corner of the page. Similar behaviour is observed when 'Activity type' pick-list in 'Add Hours' dialogue is clicked.

This issue is resolved.

Start time and end time not configured in Business Hours Calendar.

This issue is resolved. Configured Start and end time in calendar.

• LJP-1732
• SI# Number - 5244453

Start time and end time not configured in Business Hours Calendar.

This issue is resolved. Configured Start and end time in calendar.

• LJP-1785

Picklist’s list remains open even after the pop-up is closed.

Picklist's list options remain open even after the popup, in which the picklist was displayed, is closed.

This issue is resolved.

• LJP-1749

Group deletion is not working at Relay Module.

SQL error is displayed on clicking Delete Group button.

This issue is resolved. There was an index related error while providing values for prepared statement parameters.

• LJP-1181
• SI# Number - 5230340

While returning to previous web form, if an error occurs during submission, dependent drop down is not displaying value.

Web form has two drop downs, of which one is dependent on the other. Dependent drop down is getting populated based on the changes in independent or parent drop down. while submitting web form, there is an error occurring at server side. On return from error page, drop down value is not getting populated even if parent drop down is having value.

This issue is resolved. It was browser dependent.

• LJP-1430

Duplicate fields in response for user object

User was getting duplicate fields in response when trying to fetch user details using REST APIs.

Trying to fetch user details using REST APIs resulted in duplicate fields.

Resolution Statement:

This issue is resolved.

• LJP-1746

User Search lookup is not working properly.

Clicking ‘Reports To’ field in new user creation page displays Blank user list

This issue is resolved. ‘Else’ condition missing in users search (BizNetworkingUtils.java) method

• LJP-1382

tc-config.xml is missing, terracotta tries to connect to 127.0.0.1 instead of the node where it is running.

The node where terracotta server is running needs to configure correctly in tc-config.xml provided tc-config.xml is dropped in terracotta/server/bin.

• LJP-1664

The name confirmation on Package deletion is displayed at the bottom of the screen.

When a user deletes the Package, the Name confirmation field is displayed at the bottom of the screen.

This issue is resolved.

July 2016 Release

Bug Fixes

• LJP-1584
• SI# Number - 1124210

Unable to encode and decode special characters in HTML widget.

The special characters are not saved properly in the HTML widget.

This issue is resolved.

• LJP-1374
• SI# Number - 5236055

Visually impaired users are unable to fill the Guest User Form.

The objects in the Guest User Form are not visible for the visually impaired users.

This issue is resolved. Guest User Form can now be opened using a support in accessibility mode.

• LJP-1717
• SI# Number - 5244056

During every login in AA, there is a request that results in 404 HTTP error. The request is : https://{HOSTNAME}/networking/RepositoryDocDownloadV2?id= .

This is a consistent behaviour and is reproducible in aws.corp.itcampus.de . Also in the request, the ID parameter is always empty.

This issue is resolved.

• LJP-1725

Creating a Section without Fields generates an error.

In a SQL based Form, creating a new Section without Fields generates a syntax error.

This issue is resolved.

• LJP-1677

Clicking on the label opens the file selection window.

Clicking on the label opens the file selection window even when a file is already attached. Also, when a new file is uploaded using the file selection window, the existing file is removed from the field.

This issue is resolved.

• LJP-1474
• SI# Number - 5237963

Multiple error messages are displayed in one field.

The error messages once displayed in the field are not deleted before showing the new error message. Hence, multiple error messages are displayed in one filed.

This issue is resolved.

• LJP-1678
• SI# Number - 5242248

Accessibility mode is applied to guest user login automatically.

Due to the bug, logging in to guest user form applies accessibility mode automatically.

This issue is resolved.

• LJP-1557
• SI# Number - 5239422

REST API or Java API does not return all associated records for child-objects.

REST API or Java API call for One-To-Many relationship returns all associated records of child-object. However, only one record of child-object is fetched through REST API or Java API.

This issue is resolved.

• LJP-1607

UI for Delete label is distorted.

The UI for Delete label shown at the left end of the pop-up window is distorted.

This issue is resolved.

• LJP-877
• SI# Number - 5223059

Webpages from agile apps included as Iframes in other webpages is flagged as security vulnerability.

If the X-Frame-Option of the HTTP header is set to “sameorigin”, then the webpages from agile apps cannot be included as Iframes in other websites.

This issue is resolved for version 10.5.3.

• LJP-1036

Knowledge base link displays a navigation pop-up.

While the knowledge base link on the case record detail page is clicked, a dialogue box appears asking permission to navigate away.

This issue is resolved.

• LJP-1608
• SI# Number - 5240792

Unable to update email address field using setTextFieldValue method.

The email address field in a form is not getting updated using the custom form actions.

This issue is resolved.

• LJP-1690

Unable to send reports at the scheduled time.

During the report generation process, the report scheduler throws an exception due to the unavailability of fcimg folder.

This issue is resolved.

• LJP-1529
• SI# Number - 5239791

Layout rule execution using radio-group label is inconsistent.

By clicking on the label, the layout rule is not executed. When clicking on another label, the layout rule is executed with the wrong value. By clicking on the circle, the layout rule is executed.

This issue is resolved.

• LJP-1669

Deleting User field generates error.

The REST API throws a SQL syntax error while trying to delete the customer field created on user objects.

This issue is resolved.

• LJP-1578
• SI# Number - 5240816

Column header in the Related Information section has improper line alignment.

In the Related Information area of a form, the column header text breaks into multiple lines even if there is sufficient space to display the text in a single line.

This issue is resolved.

• LJP-1089
• SI# Number - 1120844

AgileAppsLive cross-site scripting (XSS) is prone to security issues due to the JavaScript present in the field value of script tag.

This issue is resolved.

• LJP-1396
• SI# Number - 5235084

Email template is replaced with the object data if field name got missed after object name.

If field name of any case or simple object is not included after object name, complete object gets printed.

This issue is resolved.

• LJP-1514
• SI# Number - 5239322

Unable to find Search field in the service portal.

The Search field in the service portal of site user is missing.

This issue is resolved.

• LJP-1569
• SI# Number - 5240558

Window resizing in browser causes misalignment of fields and check boxes.

The lengthy 'enumerated label text' is not aligned with radio buttons or check boxes. If the text length is more than the available width, the text appears below the radio button or checkbox input fields. This issue is applicable for 'multi checkbox' and 'radio button' fields and is more evident in smaller window sizes.

These issues are resolved.

• LJP-1652

Process does not start in AgileAppsLive.

After starting the process, the following error message appears:

“deployment'1' didn't put process definition <id> in the cache“.

This error message appears because the memcached service is in a disabled state.

Enable the service.

This issue is resolved.

• LJP-1585
• SI# Number - 5240985

“Subject of Complaint/EOD category” field incorrectly appears without box (Defect 41952)

This issue occur when you select a read only field in a web form. In a web form, the read only field appears without a border.

This issue is resolved by correcting the CSS.

• LJP-1606
• SI# Number - 1125150

After exporting to Excel, each table cell contains an ending space after the text or numbers.

This issue occurs when you export a report in XML format. The " " appends at the end of the value.

This issue is resolved by removing the " ".

• LJP-1383

Issue observed with Subject as User-Id-Location in Single Sign On.

This issue is observed when there are no attributes present in the SAML response.

This issue is resolved by handling the Null Pointer Exception.

• LJP-1384

Issue with Single Sign On login when 'Subject' is chosen as 'User-Id-Location' in the Single Sign On configuration screen.

Single Sign On does not work with the Subject as 'User-Id-Location' because 'TRANSIENT' is chosen as the “name-id-policy”.

This issue is resolved by changing the name-id-policy to EMAIL. Single Sign On now works as expected with the Subject as User-Id-Location.

• LJP-1610
• SI# Number - 5240858

Repeating roles appear in the New dashboard and Edit dashboard which does not exist.

Application shows all the roles from all the applications instead of showing roles of a specific application. This is because the application ID is not passed in the URL as a filter.

This issue is resolved by passing the Application ID in the URL as filter.

• LJP-988
• SI# Number - 5226348

Users created through Single Sign On are not able to update their information, for example, First Name, Last Name, Email, User Name, and so on.

User is not able to update the user information after login or the administrator is not able to update the information of a user to sync with the user's information on the Identity Provider.

This is as per design. Information that comes from the Identity Provider is considered as the source-of-truth in AgileApps and the modification must be at the IdP.

Note: Syncing of user's information from the IdP and AgileApps is taken up as a separate feature request.

• LJP-836

File attached in the file field is not focused in the View Details page.

This issue is resolved.

• LJP-820

The read only file field does not focus.

This issue is resolved.

• LJP-886

Pinned tab for search result is shown with an extra colon.

This issue is resolved.

• LJP-1416

Unable to perform Dynamic search with "parent_team_id" field for team object.

Not able to perform dynamic search operation on team object with "parent_team_id" field using REST APIs.

This issue is resolved.

• LJP-1300

Sub forms are not holding more than 10 lines on lookup values.

From the tenth record onwards, selecting the lookup value does not auto populate the related field data.

This issue is resolved.

• LJP-1132
• SI# Number - 5229753

Functions.getLoggedInUserInfo().get("primary_team_role_id") provides the equivalent of loggedInUser.primaryroleteamId (view criteria) value.

This issue is resolved.

• LJP-1368

Deletion of existing case analytics child threads does not happen because of incorrect Group Name specified in the Master Case Analytic thread.

This issue is resolved.

• LJP-1605
• SI# Number - 5241192

Form shows current date time but clicking on the date-picker shows a different time.

This issue is specific for web forms. When the 'hour' is either 10, or 11, or 12, and if a user tries to edit the date using the date picker, the 'hour' gets updated automatically in the slider as well as in the field.

This issue is resolved.

• LJP-1576
• SI# Number - 5240895

Issues with date and time handling.

The date time field shows inconsistencies with respect to time formatting. When a user sets the hour as 12, closes the date time picker, and then again launches the date time picker to modify the date, 'AM' and 'PM' automatically toggles and any subsequent date changes continue to toggle between 'AM and 'PM'. In Internet Explorer 11, if the date time picker is opened to modify the existing value, hour always resets back to '12'. Hence subsequent changes in date automatically update the time as well.

These issues are resolved.

• LJP-1410

Unable to perform dynamic search with "description" and "ip_addr_range" field for role object

Not able to perform dynamic search with "description" and "ip_addr_range" fields for role object using REST APIs.

This issue is resolved. Now dynamic search on "description" can be performed. "ip_addr_range" is not a part of the role object.

• LJP-1534

Single Sign On does not work with Federation Id as User-Id-Type.

When the Single Sign On configuration screen is saved with the 'Federated Id' as 'User Id Type' and the 'Create Users' flag enabled (ON), login to AgileApps fails through IdP. However, user is created in AgileApps.

This issue is resolved.

Federated Id behaviour:

--------------------------------------------------

(a) If Federated Id is selected in User Id Type and the Create Users is ON in the Single Sign On configuration screen, user is created and the user_id is stored for both username (userId) as well as for federation_id. The same value (federation-id) is populated in the respective user’s profile screen (Access Management > Users).

(b) The federation_id now need not be updated as it already exists in AgileApps and is stored during the user creation. See point a.

(c) If a user selects Platform User Id and Create Users (ON) in the Single Sign On configuration screen, the user is created and the user_id is stored as username (userId) and the federation_id is not stored. If an administrator decides later that all users should be authenticated against their federation-id, then the administrator needs to change the Single Sign On configuration to ‘Federated Id’ and add the ‘federation-id’ in every user’s profile which must match with the user’s Attribute for User ID configured in the Single Sign On screen.

• LJP-1381
• SI# Number - 5235818

Issues with HideActionsMenuItems method usage.

This issue happens in the custom scripts specified in the onload event for any form. "hideActionMenuItems" method gets called every time without honouring the conditions specified in the scripts. The same issue occurs for "hideClaimAndAssignButtons" method as well.

These issues are resolved.

• LJP-963
• SI# Number - 1119543

Validation in the "Testcases" object to have only unique subject value was not working.

COUNT('Testcases', 'subject = '+subject)<1

This issue is resolved. It now validates for the unique value for the subject field for all records of the Testcases object.

June 2016 Release

Bug Fixes

• LJP-1342

Sub domain is provided during tenant creation which was forming the tenant domain URL as the service domain.

This issue is resolved. Now sub domain could not be provided, which forms the tenant specific URL as the service domain, configured in the Service Configuration section of the Admin tenancy.

• LJP-961
• SI# Number - 5226181

The default print layout is empty.

This occurs when the text area field contains long texts without any space.

This issue is resolved by wrapping the text area content so that it does not stretch the table.

• LJP-1441
• SI# Number - 5237810

Text breaks in view.

Text in view breaks if the text exceeds a width of 91px.

The issue is resolved.

• LJP-1427

The message "success" appears for an invalid recordID.

The message "success" appears when using REST APIs to fetch record details of any object, using an incorrect record id.

This issue is resolved. Appropriate error message now appears if a record id is invalid.

• LJP-1530

Subject values break for a search result.

While searching for a record by entering a search value in the search box, the subject values break.

This issue is resolved.

• LJP-1047
• SI# Number - 5223354

Audit log captures incorrect dateTime field value.

When a form that contains a dateTime field value gets saved or submitted around 12:30 AM, the Audit Log incorrectly captures dateTime field update even though the value of that field remains unchanged. Further, the updated time appears to be 12 hrs ahead of the actual field value.

This issue is resolved. Now false updates related to dateTime field does not get captured if the field value remains unchanged.

• LJP-1250
• SI# Number - 1122239

Anonymous users can execute REST calls.

Anonymous users are able to execute REST calls with the help of guest user capabilities. This is because the permission checks are not enabled for some APIs.

This issue is resolved. Now, a flag is introduced to enforce strict permission checks for guest users

• LJP-1454
• SI# Number - 5236970

Formula Field was not showing correct format if the value is 0.

If the value of the formula field, which is dependent on other fields, is zero, then the value does not show the currency symbol as well as the precision specified during field creation.

This issue is resolved. In function.js, 0 is treated as .

• LJP-1153

Label text overflows on record forms.

Label text for some fields appears behind the hint icon. When the label text is more than the space available in a single line, it should break down to the next line without distorting the layout.

This issue is resolved.

• LJP-1463

Clicking on “more option” on Views > Focus is set on the “Remove” link.

Clicking on a View and the on the “more option” of Views > Focus is not on first element. The Screen reader does not output the dialogue description while opening. Similar issue occurs on reports and dashboard pages.

These issues are resolved.

• LJP-1487
• SI# Number - 1124366
• SI# Number - 5240796

Package deployment from sandbox to tenant, was not showing the same package install validation errors, that Install package from file displays.

Package deployment from sandbox to tenant, was not showing the package install validation error which appears when we install the same package through "Install package from file”.

This issue is resolved. Now package deployment from sandbox to tenant shows the package install validation error message.

• LJP-1412
• SI# Number - 5233129

Special German Character Ü is transferred incorrectly.

After generating a web form using Customizable HTML and then creating a case through the web form with special characters in the "Description" field, the special characters are not displayed properly after creating the case.

This issue is resolved.

• LJP-1459

Single Sign On login issue with Okta IdP.

The “SAML Third party Authentication URL” field does not save the entire URL. It gets truncated when it is too long for the Okta IdP. Hence Single Sign On login fails.

This issue is resolved. Now this field stores 255 characters.

• LJP-1322
• SI# Number - 5234788

Lookup field focus is set inappropriately.

Focus is not set on the input field. Due to this, keyboard users are facing page navigation issues.

This issue is resolved. Now, the lookup field focus is set on the input field.

• LJP-1323
• SI# Number - 5234783

The screen reader does not output the content of the read-only

form fields properly.

This issue is resolved by removing the hyphens from the form

fields.

The screen reader outputs the 'view' links twice.

This issue is resolved by replacing the title attribute with aria-label

attribute.

The output of the column header 'Aktion' is a link.

This issue is resolved.

• LJP-1391

Clicking the 'Select a file' option does not open the file browser.

Clicking the 'Select a file' option does not open the file browser when using the JAWS reader application. This is because the JAWS reader overrides all the key related events.

This issue is resolved.

• LJP-801

'Select' button in the date time picker does not select the current date.

The accessibility mode on the file browser window is open when user presses enter on any input field. Due to this, the 'Select' button in the date time picker does not select the current date.

This issue is resolved.

• LJP-1305
• SI# Number - 5232789

On Webform, user is able to click Submit multiple times.

This is creating multiple records.

This issue is resolved.

• LJP-1358

Trying to get a Role and Team Details using Record Resource API

displays an error message.

This issue is resolved.

• LJP-1375

The REST API displays improper error message.

The error message displayed when invoking the

REST API to retrieve metadata for a non-admin

tenant is improper.

This issue is resolved.

• LJP-1197

Visually impaired users are unable to understand the contents of the disabled form fields.

When a field is disabled by the layout rules, the navigation using the tab key will not focus on that field. Due to this, the blind users are unable to understand the contents of the disabled form fields.

This issue is resolved.

• LJP-1447

Screen reader is unable to display the popup titles.

The JAWS reader is unable to read the pop up titles for Add Article, Add Question, Topics, Field names, Teams, and New Dashboard. Due to this, the screen reader cannot display these pop up titles.

This issue is resolved.

• LJP-1448

The required fields in the New Dashboard are not read as required.

There are fields present in the accessibility mode 'New Dashboard' which are marked as required. However, the screen reader does not read those fields as required.

This issue is resolved.

• LJP-1030

The title field in the Add widget is not read as required.

The title widget in the add widget dialog box is marked as required. However, the screen reader does not read the title field as required.

This issue is resolved.

• LJP-1283

Configuring Single Sign-On in AgileApps and IdP requires a draft

Single Sign-On screen with dummy values.

A Single Sign-On draft page is created with dummy values to generate

the Single Sign-On URL in AgileApps. This increases the dependency

in configuring the Single Sign-On between AgileApps and IdP.

This issue is resolved. Now the URLs will be generated by selecting

the 'Sign-On Using' field value.

• LJP-898

In Accessibility mode, the Details Section does not remember

the last entered user choice.

Any action on the Case Details View page redirects to the

preferences for 'Hide and View Details' instead of honoring

the last entered user choice.

This issue is resolved. Now the Details Section honors the

last entered user choice.

• LJP-1127

If the view details are hidden, clicking ‘Complete’ or ‘Approve’ displays a pop-up:

“Task cannot be completed”.

The toggle property which displays the details of the view

does not remember the last state of the selected view.

This issue is resolved by correcting the toggle property. Now the

system remembers the last state of the selected view detail.

• LJP-1435

Unable to retain focus on the edit icon and pressing the ‘Esc’ key does not set the focus on the ‘date time picker’ icon.

When the dashboard widget's edit dialog is closed, the focus on the edit icon cannot be retained. This interrupts the tab key navigation to the other action buttons on the widget header. Also, on pressing the ‘Esc’ key, the focus should set back on the ‘date time picker’ icon. But, the focus is set on the input field.

These issues are resolved.

• LJP-1420

Add file pop up in the record detail page falls out of tab focus.

The tab key cannot focus on the Add file pop up on record detail page. Also, the remove icon present in the Add file popup and the New Article attachment section is read as 'x'.

This issue is resolved.

• LJP-1418

Links displayed in User lookup and Team lookup fields are unresponsive.

The screen reader outputs the 'view record details' in the User lookup field and Team lookup field as a link, but no action is performed on the link.

This issue is resolved. Now, the 'view record details' does not appear as a link.

• LJP-903
• SI# Number - 5223973

Unable to display the Record Count on Views, Case Status, and

Priority Graph on the Case Type Records.

Record Count on Views, Case Status, and Priority Graph cannot

be displayed on the Case Type records if the logged in user does

not have the permission to add a record in the case type object.

This issue is resolved. Now the logged-in user will be able to see

the record counts on Views, Case Status, and Priority Graph

irrespective of permissions.

• LJP-1141

Adding an HTML widget in the dashboard displays a token instead of the field label.

This issue is resolved by removing the call to change the event.

• LJP-1057

The screen reader reads tooltip along with the button label.

On a record displayed on the dashboard, the screen reader reads not only the 'Edit' button label, but also the tooltip associated with it.

This issue is resolved. Now, the screen reader does not read the tooltip.

• LJP-1392

The time combo box in the datetime picker does not read hour and minute.

The time combo box is unable to read hour and minute. This is because the

aria-label attribute for the datetime picker is not set.

This issue is resolved.

• LJP-1232
• SI# Number - 1122052

Application Style sheet shows layout issues.

The Application Style sheet in record details page of AgileApps has special characters in non-English languages. If the language setting has wider expressions, then the text in the style sheet overlaps.

This issue is resolved.

• LJP-1371

The default values are set within the multi select picklist fields

due to which the picklist displays only the default values.

This issue is resolved.

• LJP-1365

Cross-site scripting (XSS) appears in Forms Assignment

if the view name contains script tag.

This issue is resolved.

• LJP-1356

Unable to display the CaseType while clicking

the New option in the Cases tab.

This issue is resolved.

• LJP-1350

Clicking on the Forms displays an alert message

if the global list name contains script tag.

This issue is resolved.

• LJP-1318

Cross-site scripting (XSS) appears in the Objects

if the Form titles contain JavaScript.

This issue is resolved by removing the script tags

from the Form titles.

• LJP-1318

Cross-site scripting (XSS) appears in the Objects

if the Form titles contain JavaScript.

This issue is resolved by removing the script tags from the Form titles.

• LJP-1388

The ‘Date Created’ and ‘Date Modified’ fields do not display time.

The ‘Date Created’ and ‘Date Modified’ fields in a report created in AgileApps display the date without time.

This issue is resolved. Now, the date type is changed to datetime type.

• LJP-1040

Screen reader outputs the 'Select New Owner' field twice.

'Select New Owner' field in the Assign to User popup and Assign to Team popup is read twice.

This issue is resolved.

• LJP-823

Unable to select the current date using 'Select' button.

Unable to select the 'Select' button in the datetime picker

window by clicking on the calendar icon or pressing the

enter key. This issue occurs when the screen reader is running.

This issue is resolved.

• LJP-1387

The cloud servers have connection leaks.

This issue is resolved by closing the connections after completing the user-action.

May 2016 Release

Bug Fixes

• LJP-1081

JAWS reader is unable to read the text area in Comments field in the Task Complete popup.

This issue is resolved.

• LJP-1360

REST API does not return total record count in a case record.

The REST API which returns the list of processes for a case record is unable to return the count of total number of records.

This issue is resolved.

• LJP-1330
• SI# Number - 5226326

Special characters have HTML encoding issue.

Entering 'see paragraph &#167 Number nn' in the HTML widget in the dashboard converts the '&#' to '�'. Further, opening the edit window of the widget will display special sign instead of '�'. Opening and saving the edit window displays an error

message.

This issue is resolved.

• LJP-1054

Unable to navigate 'Confirm Navigation' dialog box using a

keyboard.

The 'Confirm Navigation' dialog box to confirm navigation from one form to another is not responding to keyboard.

This issue is resolved. Now the focus is set inside the dialog box.

• LJP-1370

Accessing a global picklist displays a wrong error message.

Accessing a global picklist without customization permission displays a wrong error message.

This issue is resolved.

• LJP-810
• SI# Number - 5218993

Exporting a report in xls format interprets the characters wrongly.

The report exported from an excel file displays special characters as '?'.

This issue is resolved.

• LJP-1359

Log on to AgileApps using Identity Provider cannot be performed.

The 'SAML Request Issuer URL' field in the Single Sign On configuration is left empty. Due to the null SAMLRequest, logging on to AgileApps through Identity Provider is not possible.

This issue is resolved. Now, the tenant's domain name is used as SP Qualifier Name.

• LJP-1129
• SI# Number - 5224534

Unable to delete a web service.

Trying to delete a web service displays an error message. This is because the web service is used in a previous version of the process.

This issue is resolved.

• LJP-1225
• SI# Number - 1122009

Cross-site scripting (XSS) appears in AgileAppsLive chart.

The AgileAppsLive chart displays cross-site scripting (XSS). This is because of the javascript tag and functions present in the message.

This issue is resolved.

• LJP-1205

Clicking the 'Next' button in the 'Input Mapping fields' page does not navigate to the top of next page.

Clicking the 'Next' button in the 'Input Mapping Fields' page should navigate to the 'Output Mapping Fields' page. But, the 'Output Mapping Fields' page does not scroll to the top of the page automatically.

This issue is resolved.

• LJP-1228
• SI# Number - 5231468

Name field is empty while reopening the package dependencies.

While reopening the package dependencies, the Name fields are displayed as empty. This is because the Role and Report, which participates in the package is deleted.

This issue is resolved.

• LJP-1312
• SI# Number - 1122734

HTML widget allows scripting.

This issue occur when HTML widget contains script tag.

This issue is resolved by escaping script tags in HTML type

widget.

• LJP-1319

Modifying the Satisfaction template results in cross-site scripting (XSS) issues.

Modifying the Satisfaction template of the 'Customer Satisfaction' page results in cross-site scripting (XSS) issues.

This issue occurs when the name field contains alert message in the <img> tag attribute.

This issue is resolved.

• LJP-1316

Selecting view popup in the Data management results in cross-site scripting (XSS) issues.

Cross-site scripting (XSS) issues occur when selecting the view popup in the Data management to perform a mass update. This is due to the <script> tag present in the view name.

This issue is resolved.

• LJP-1266

'Details' button in the web service is not intuitive.

This issue is resolved. Now the 'Details' button is renamed as 'Edit'.

• LJP-1244
• SI# Number - 5232894

'WSDL Field' is displayed as the header.

The input and output mapping headers for both SOAP and REST based web services are displayed as 'WSDL Field'.

This issue is resolved. Now the 'WSDL Field' is renamed as 'Field'.

• LJP-1171

There is no variable in the business rule to Auto-suggest team email.

There is no variable in the business rules for creating an email template to Auto-suggest the team email that is associated with an email address.

This issue is resolved.

• LJP-1147

The expiry date for SAG license should be set as 'Unlimited' for Agile Apps.

The SAG license expiry date is set as 'Unlimited'. But, AgileApps accepts the license only if it has an expiration date mentioned.

This issue is resolved. Now the expiration date for SAG license for AgileApps is set as 'Unlimited'.

• LJP-1286
• SI# Number - 5224722

The URL to access ManyToMany records is not working.

When multiple records are selected, the records are displayed at the background behind the Add Record popup.

This issue is resolved.

• LJP-1320

Adding a note or email with XSS script displays an alert message.

Adding a note or email with XSS script in a record displays an alert message. This issue occurs when the note or email contains alert message in the <img> attribute.

This issue is resolved.

• LJP-1321

XSS code entered in the Search text box displays an alert message.

The XSS code entered in the Search text box on the main page has alert message in the <img> attribute.

This issue is resolved. The search string does not have HTML tags.

• LJP-1331

Dropdown to choose function in the Input Mapping Fields page does not disappear after editing the field.

When a hard coded field is edited in the Input Mapping Fields page, a dropdown to choose the functions appear. However, this dropdown does not disappear after editing the field.

This issue is resolved.

• LJP-1204

Editing a field provides a dropdown on the field that does not go away once you edit another field.

In the Input Mapping Fields page, when a hard coded field is edited, a drop down and Choose Function button comes up. Once the user starts editing another field, previous field Function options remain.

This issue is resolved.

• LJP-1293

Switch back option unavailable in Accessibility mode.

When performing proxy login in Accessibility mode, the Switch back option under Personalized combo box is unavailable.

This issue is resolved.

• LJP-1046
• SI# Number - 5226703

The target field cannot be updated.

If the target field is a user lookup reference field, then the Update Record action cannot update the target field.

This issue is resolved.

• LJP-991
• SI# Number - 5225029

The link in the email template of Task Assignment Notification mail does not allow Single Sign On user login.

The link in the Task Assignment Notification mail authenticates only regular user login. For Single Sign On users, there is a separate authentication process using a different URL invocation.

This issue is resolved. Now the link in the email template is

modified.

• LJP-1067

The screen reader reads the 'Display Editor keyboard shortcuts' twice and the German translation for 'Display Editor keyboard shortcuts' is wrong.

This issue is resolved.

• LJP-1083

The Name field of the New Topic popup is read twice.

The screen reader reads the Name field of the New Topic popup twice.

This issue is resolved.

• LJP-1044

The user interface for Multi step task pop up is distorted.

The user interface for the Multi step task popup is distorted when choosing the Approval step. This is because the container width is not changing according to the dynamic content.

This issue is resolved.

• LJP-1223
• SI# Number - 5232149

Auto-suggest for 'Add Recipient' does not work in DCM Apps.

In DCM Apps, when typing the recipient's name in the service desk, the Auto-suggest to show the email address of the recipient is not working.

This issue is resolved.

• LJP-1222
• SI# Number - 5232151

Deleting the Service Desk application affects the Branding.

When the Service Desk application is deleted, the capability to change service portal configurations including Branding will be lost.

This issue is resolved. Now a warning message appears while trying to delete Service Desk application.

• LJP-1298

The 'Dependent' picklist is clickable.

The dependent picklist which is configured as read-only is clickable. When the picklist is clicked, dropdown appears whose values can be selected or updated.

This issue is resolved.

• LJP-1290

Clicking the Then or Else drop-down menu saves the layout rule.

Clicking the Then or Else drop-down menu when adding a layout

rule saves the rule and displays the rule twice.

This issue is resolved.

• LJP-936

Process image is displayed with a scroll bar.

Scroll bar is appearing for the process image in the case details page. Also, the image does not fit properly in the popup.

This issue is resolved.

• LJP-1123
• SI# Number - 5222858

Emails with attachment cannot be sent.

The Business rule for sending the number of emails with attachment is restricted to one.

This issue is resolved.

• LJP-1051

The read-only Start Data field is clickable and path for Zapatec calendar displays an error.

The Start Data field in the task created under the Projects object of the Project Management application in longjump should be read-only. However, the field is clickable. Also, the Zapatec calendar icon path displays a javascript error.

These issues are resolved.

• LJP-1211

The JAWS reader does not read the title properly.

The button title attribute in the JAWS reader does not change according to the user action. Due to this, the title is not read properly.

This issue is resolved.

• LJP-1031

Edit widget popup is set out of the tab focus.

The HTML widget and the JSP widget in the dashboard set out of the tab key focus.

This issue is resolved.

• LJP-861
• SI# Number - 5222177

Visually impaired users cannot perceive important information.

This issue is resolved. Now the accessibility improvements are implemented on the screen reader readability, keyboard operation ability, and tab navigation for the pre-test results.

• LJP-864
• SI# Number - 5222177

Visually impaired users cannot perceive the contents of the multiple read-only form fields.

The visually impaired users are unable to navigate to multiple read-only form fields in the view record form and the new record creation dialog box using tab key.

This issue is resolved.

• LJP-1061

Screen reader outputs only generic information.

Screen reader should output only field labels and button information. But it outputs only generic information.

This issue is resolved for email, URL, lookup, and Multi Object lookup fields.

• LJP-1033

Unable to display asterisk symbol in title.

If the HTML widget or the JSP widget in the dashboard is edited, then the title is shown without Asterisk symbol.

This issue is resolved.

• LJP-1196

The JAWS does not read the 'x' icon in the notification alert popup.

The anchor title attribute in the notification alert popup is blank. Because of this, the JAWS reader does not read 'x' icon in the popup.

This issue is resolved.

• LJP-1173

Select topic link in KB popup is not read properly.

The 'Select topic' link in KB popup is not read properly due to the presence of the title attribute.

This issue is resolved.

• LJP-1012

Users face longer login time.

Login takes longer time when the user is neither the admin user nor the member of the top most parent team. This is due to the team sharing policies associated with logged in user attributes.

This issue is resolved.

• LJP-1207

Email and URL fields with default values are not displayed as links.

The email and URL fields with default values are not displayed as links in the new record form and for both accessibility and non-accessibility modes.

This issue is resolved.

• LJP-1190
• SI# Number - 5231278

When the zoom in and zoom out actions are performed in the Firefox browser, the banner gets distorted.

This issue is resolved.

• LJP-1208

URL and Email fields created with default values are not displayed on the new record creation form.

If the URL and Email fields are configured with default values, these fields are not displayed on the new record creation form. This occurs in both accessibility and non-accessibility modes.

This issue is resolved.

• LJP-869
• SI# Number - 1117932

In case of large files, users are disabled to make another event triggering as that trigger may lead to a loss of data.

This issue is resolved.

• LJP-1155
• SI# Number - 5230502

During RollUp summary field creation, Role Based Permission Control section shows visible, read-only, hidden option but while editing it shows only visible option.

This issue is resolved. During RollUp summary field creation or updation, Role Based Permission Control section will show only Visible option as Rollup summary field is Universally read-only field by default and it takes precedence over Role Based Permission Control.

• LJP-1164

Javascript error is displayed when user tries to execute an update action on record, if the object title contains single quote characters.

Clicking Choose Field button on Update Record Action shows javascript error if the Object title contains single quotes characters.

This issue is resolved. Escape single quote characters property.

• LJP-1015

when a report is modified, user sees an old report.

In a Scheduled Report, a user is seeing an old report when the report is modified by an other user.

This issue is resolved by removing the layout cache just before generating the scheduled report.

• LJP-1200

Trash icon is not visible in subform when using Chrome.

This is because the trash icon is rendering outside the table container in chrome.

This issue is resolved.

• LJP-282

View list is not sorted.

This issue is resolved.

• LJP-1206

Accessibility Mode: Multi select box values are not displayed properly in read-only mode.

Currently the 'selected options value' is displayed in the read-only mode for both accessibility and non-accessibility modes. This displays only the 'selected option's value rather than the option's text'. This issue is applicable when the option's value is different from option's text.

This issue is resolved. This fix will convert the "selected option's value" into "selected option's Text" for multi select pick-list field in read-only mode.

• LJP-1161

Deleted field from DEV sandbox does not get deleted from Production server when the package is deployed.

Customer packaged, published, and deployed an object from DEV sandbox to QA and from there to Production and then deleted one of the fields from the layout in DEV instance and deployed the package. But the deleted field is not getting deleted from the QA or Production.

This issue is resolved. Republish the package with overwrite option and deploy it on other instances.

• LJP-1045
• SI# Number - 5227601

REST web service displays an exception.

If the Content-Type or Accept has dot (.), then the REST web service

displays an exception.

This issue is resolved.

• LJP-1201

Auto completion of the merging of a record displays the cases with

Merged status in the ‘Merged To’ Lookup Field.

Typing the case number to select the target record on the Merged Case

user interface displays the cases with Merged status in the 'Merged To'

Lookup Field.

This issue is resolved.

• LJP-1193

The Merge Case lookup in the Merge link of the DCM application displays

the Object ID instead of the Object title.

This issue is resolved.

• LJP-1199

MERGED TO section is displayed in the case & case-type objects

record.

The MERGED TO section is displayed on the right side of the case

& case-type objects record panel if the 'Retain source case' option

is selected.

This issue is resolved. Now the MERGED TO section will be displayed

only if the opened case & case-type objects record is in Merged state.

• LJP-1198

Adding an event rule for the cases object in the business rule page

displays an error.

This issue is resolved.

• LJP-1066

The screen reader does not output the number of notifications

in the notifications button.

This issue is resolved.

• LJP-1149

The width of the columns in the Related information table is not customizable.

It is difficult to read the contents in the Related information table as the width

of the columns in the table is less.

This issue is resolved.

• LJP-1055

Unable to navigate through the Add Article dialog box using

the keyboard.

There are no topics in the Article dialog box. Hence, keyboard

navigation in that page is not possible.

This issue is resolved.

• LJP-1126
• SI# Number - 5229015

Unable to run AKA-sessions in AgileAppsLive.

The rich-text area field required for the layout rules does not

allow the AKA-sessions to run on the AgileAppsLive platform.

This issue is resolved.

• LJP-1035

Leaving form fields empty does not display an error message.

If a new account record is added without providing the required

fields, an error message should be displayed. However, leaving

the required form fields empty in the new record does not display

an error message.

This issue is resolved.

• LJP-1059

Screen reader output the wrong label.

The screen reader does not output the label on focus. Instead, it outputs the

previous label. This issue occurs for form field edit buttons as well.

This issue is resolved.

• LJP-973

The horizontal re-sizing feature for the text-area distorts the form layout.

This issue is resolved.

• LJP-832

The web service response having JSONArray displays an exception.

This issue is resolved.

• LJP-889

The web service response having JSONArray displays an exception.

This issue is resolved.

• LJP-966

Unable to delete the objects through REST API.

Unable deleting the system or standard objects through REST API. Though the

success message is displayed, the objects are not deleted internally.

This issue is resolved.

• LJP-1063

The screen reader output is improper.

The screen reader outputs 'X' as 'unpin this record button'

but the function of 'X' button is to close the form.

This issue is resolved.

• LJP-1070

The column header, 'Action' in the table is displayed as an obsolete link while the other

headers have sort function.

This issue is resolved.

• LJP-1062

The screen reader output for View button is improper.

In the list of records, the screen reader should output the view button as

'view record details {record-name} link'. However, the screen reader outputs

'View link view record details {record-name}'.

This issue is resolved.

• LJP-1058

The screen reader outputs 'close' while focusing on the 'Add file' button.

This issue is resolved.

• LJP-964
• SI# Number - 5228683

Updating records of an object through bulk update REST API displays an

exception.

This issue is resolved.

• LJP-941

The reports using column grouping does not work in LongJump

if the row group or column group is blank.

This issue is resolved. Now the blank value is displayed as

'Unspecified'.

• LJP-969
• SI# Number - 5225991

The value in the Priority column is pushed to the second line.

The value in the Priority column is pushed to the second line

because the text length of the Case ID and the Priority column

exceeds the available cell width. The value in the Priority column

is not readable due to the white background.

This issue is resolved. Now the value in the Priority column is

displayed properly.

• LJP-1071

Rendering of controls changes after action, making the menus

unusable.

This issue is resolved.

• LJP-1014

Lookup for Record filtering does not work properly.

The Record filtering displays wrong values while performing lookup

even though the filtering criterion for lookup in a sub form is defined

properly.

This issue is resolved.

• LJP-1027

Widgets counter does not increment properly.

When adding more than one widget to the dashboard,

only the last widget added is displayed.

This issue is resolved.

• LJP-1026

1120303

Translation workbench for error messages is not working properly.

The error messages from the message bundle display the internal

field name. The field label for the internal field name is not displayed

in the message.

This issue is resolved.

• LJP-1074
• SI# Number - 5228796

The browser console contains accessible user data.

This issue is resolved.

• LJP-994

Page Navigation is not working in Assign to User popup after searching a user with some keyword.

If the result has more than 25 records, the next page navigation does not work due to incorrect formation of URL.

This issue is resolved. Page navigation is validated.