Keyboard Shortcuts

Rich Text Editor

These keyboard shortcuts are available when using a rich text editor in the platform--for example, when sending a message as part of a case or adding a private note to a record.

	OS X	Windows
Select All	Cmd+A	Ctrl+A
Cut	Cmd+X	Ctrl+X
Copy	Cmd+C	Ctrl+C
Paste	Cmd+V	Ctrl+V
Undo	Cmd+z	Ctrl+z
Redo	Cmd+Shift+Z	Ctrl+Shift+Z
Exit Editor	Cmd+Q	Ctrl+Q
Increase indent	TAB	TAB
Decrease indent	Shift+TAB	Shift+TAB
Numbered list	Cmd+K	Ctrl+K
Bulleted list	Cmd+J	Ctrl+J
Bold	Cmd+B	Ctrl+B
Italic	Cmd+I	Ctrl+I
Subscript	Cmd+H	Ctrl+H
Superscript	Cmd+L	Ctrl+L
Clear formatting	Cmd+M	Ctrl+M