First Time Service Configuration

Configure the Service Settings and specify Service and Domain names:

Parameter	Description	Typical Value
Service Name	Name of the service provider	`Financiocorp Services`
Prefix for Service Name	Optional, a subdomain name Learn more: About the Prefix for Service Domain	Allowed characters: `a-z, A-Z, 0-9, -` (alphanumeric, plus hyphen) Example: `service`
Primary Service Domain	Name of the service domain, part of the URL See Domain Name for more information	`mydomain.com`
Domain URL	Read Only Automatically populated, created from Prefix + Service Domain	`service.mydomain.com` `service.otherdomain.com`
Alternate Service Domain	Alternate name of the service domain The Alternate Service Domain Name provides the ability to uniquely brand the MSP product, and replace the default ISV branding	`otherdomain.com`

The Primary Service Domain and Alternate Service Domain names are configured in Service Provider Settings and comply with the following guidelines:

alphanumeric (a-z, A-Z, 0-9)
hyphen (-)
period, dot, full stop (.), used as the delimiter in the Prefix for Service Domain

Considerations for the Primary Service Domain

The Primary Service Domain is required
If the Primary Service Domain is being used by an MSP, then it cannot be changed
The Primary Service Domain and Alternate Service Domain names must be unique

Considerations for the Alternate Service Domain

The Alternate Service Domain is optional
If an Alternate Service Domain is being used by an MSP, then it cannot be changed

Learn more: Bounced Email Configuration for Alternate Service Domains

For an MSP choosing a prefix of abcde, the following Domain URLs would be available in MSP Settings

Primary Service Domain	Alternate Service Domain	Domain URL(s) Available to the ISV
`serviceproviderdomain.com`	`MSPdomain.com`	`www.abcde.serviceproviderdomain.com` `www.abcde.MSPdomain.com`