Reset a User Password

1. Click > Administration > Access Management > Users
2. Click the [Reset Password] button
3. Use the Lookup to Select a User
4. Click [Save].
   The user's password is reset and a temporary password is emailed to the user's email address.

Note: The user is required to change the Password and verify the Security Question at Login. Users who are recognized via the LDAP Configuration are not included in the list of users whose password can be reset. Such changes must be made in the LDAP directory. When session management capability is enabled, all existing user sessions will be logged out when the password is reset or changed.