Rules and Rule Sets

A Rule is an if-then statement that says, if one or more conditions are met, then take a specified action. A Rule Set is a collection of such rules.

About Rules and Rule Sets

The Case Dynamics interface makes it easy to define rules by selecting fields and specifying matching criteria. When satisfied, the criteria cause the action associated with the Rule to be taken.

Rules are defined in Rule Sets. Both Rules and Rule Sets can return value, or simply carry out an action. When satisfied, a Rule can cause processing of the current Rule Set to stop after taking the associated action, or it can allow processing of the Rule Set to continue with the nest Rule in the series.

Rule Sets can be chained, which means that a Rule can cause a different Rule Set to be processed. When that Rule Set finishes, the processing of the original Rule Set resumes where it left off. (Chaining can go to an arbitrary depth.)