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Java API

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The Java API is a set of built-in calls that are made to programmatically customize and extend the platform.

The following platform elements provide the ability to make Java API calls from the user interface (UI):

Learn more:

1 Prerequisite

You must know the Java programming language to make the Java API calls. This includes knowing the basic elements of Java such as conditional structures (if statement), looping structures (while and for loop statements), variable declaration and assignment, use of operators, variable naming conventions, debugging techniques, and so on.

2 Classes, Objects and APIs

Classes, Objects and APIs Detail
Record Handling

To handle records in Objects

Record Handling for Composite Objects

To operate on records in composite Object Relationships

Workflow Record Handling

To manage Workflows

Record Handling for Tenant Data Sharing

To handle records in Objects shared using Tenant Data Sharing Policies

Data Import

Import CSV data into Objects

Email and Document Management

Provides APIs to manage Email and Documents

Event and Task Management

Provides APIs to create Appointments, Tasks and to Log Activities

Transaction Management

Provides the ability to Rollback transactions to a SavePoint

Support Classes and Objects

Use these support classes and objects when you work with the Java API


Utility

Provides APIs to perform general-purpose operations

GUI

APIs for GUI components

Customize

These Provisional APIs give you the ability to manage metadata for program entities.

Status

API for checking status of scheduled jobs.

3 Identifying Objects and Records

Many of the API record handling calls require an {object} element identifier. To find the Object Type Identifier:

An object type identifier uniquely identifies an object type. It is used to specify object types in APIs.

There are two kinds of type identifiers:

  • objectName: This identifier is a human-readable name for both System Objects and Custom Objects.
  • objectID: This identifier is a human-readable name for System Objects (e.g. "cases"), but for Custom Objects, it is a computer-generated string with no humanly-interpretable semantic value (e.g. 123qwe456rty).
See also:

To find an object type identifier:

  1. Click GearIcon.png > Customization > Objects
  2. In the Display Title column, find the object you're looking for.
  3. The Object Name column has the identifier you need.

Alternatively:

  1. Go to GearIcon.png > Customization > Objects > {object}
  2. Click Properties
  3. The object name appears at the top of the page

Notepad.png

Note:


4 Java API Library Reference

Learn more about web services and programming at these sites:

These APIs are defined in the Functions class.

Syntax Description Return Category API Detail
addEvent (String subject, String ownerID, Date startDate, int hour, int min, int duration [, Parameters params]) Adds an event with values from params Result object Event and Task Management addEvent
addRecord (String objectName, Params params) Adds a new record of type objectId with values from params Result object Record Handling addRecord
addSavePoint (String name) Adds a Save Point with name None Utility addSavePoint
addTask (String subject, Date dueDate, String ownerId [, Parameters params]) Adds a task with values from params Result object Event and Task Management addTask
debug (Object obj) Puts a debug statement into the debug log for Object obj. obj can be a String also None Utility debug
deleteEvent (String eventId) Deletes the event for the eventId Result object Event and Task Management deleteEvent
deleteRecord (String objectName, String recordId) Deletes Record of type objectId where id is recordId Result object Record Handling deleteRecord
deleteTask (String recordId) Deletes a task for the taskId Result object Event and Task Management deleteTask
doesSavePointExist (String name) checks whether specified save point with name is exist or not Boolean Utility doesSavePointExist
exec (String functionName, Parameters params) Executes function functionName with params as input. Note that this params object is visible in functionName as functionParams The return value is defined by the function Utility exec
generateDocument (String objectName, String recordId, String templateId, String format) Generates document of templateId evaluated with params in format. If format is "PDF" it generates the document in PDF format, otherwise HTML format. It relates this generated document to object of type objectId and record with id recordId Result object Email and Document Management generateDocument
getAllSavePoints() Returns All Save Points Set Utility getAllSavePoints
getEnv (String key) Gets the environment variable value for the key The value of the environment variable Utility getEnv
Functions.getParametersInstance() Gets an instance of Parameters class Utility Parameters object getParametersInstance
getRecord (String objectName, String fields, String recordId) Gets the record of type objectId identified by recordId. fields is a comma separated list of fields that you want to fetch Result object Record Handling getRecord
logActivity (String subject, String objectName, String id, String activityByID, Parameters params) Logs an activity Result object Event and Task Management logActivity
processWorkflowAction (String workflowName,String currentStateName,String recordId,String customObjectName,String workflowAction,String workflowComments) Process Work flow Action Result object Record Handling processWorkflowAction
removeSavePoint (String name) removes save point with name from save point list None Utility removeSavePoint
rollback () Roll backs all the inserts and updates None Utility rollback
rollbackToSavePoint (String name) Rollback to specific save point with name None Utility rollbackToSavePoint
searchRecords (String objectName, String fields, String criteria [, Parameters params]) Search and retrieve the records, for object of type objectId. fields is a comma-separated list of fields that you want to fetch and criteria is expressed in filter language Result object Record Handling searchRecords
sendEmail (String objectName, String id, String to, String cc, String subject, String body, String attachmentTemplateId, String attachmentIdList) Sends an Email Result object Email and Document Management sendEmail
sendEmailUsingTemplate (String objectName, String recordId, String to, String cc, String subject, String bodyTemplateId, String attachmentTemplateId, String attachmentIdList) Sends an Email evaluating Template identified by bodyTemplateId as email body Result object Email and Document Management sendEmailUsingTemplate
setTargetPage (String url) Sets the target page None Utility setTargetPage
showMessage (String message) Displays message None Utility showMessage
throwError (String message) Throws error with the message None Utility throwError
updateEvent (String eventId, Parameters params) Updates an event with values in params Result object Event and Task Management updateEvent
updateRecord (String objectName, String recordId, Params params) Updates record of type objectId with values params. The Record is identified by recordId Result object Record Handling updateRecord
updateTask (String taskId, Parameters params) Updates a task with values in params Result object Event and Task Management updateTask