Service Configuration
Service Provider URL: http://{yourDomain}/networking/Service?t=1&targetpage=ViewPort.jsp
Settings > Service Provider Settings > Service Configuration
Basic Service Configuration
These values define the basic service configuration:
First-Time Service Configuration
- Configure the Service Settings and specify Service and Domain names:
Parameter Description Typical Value Service Name Name of the service provider Financiocorp Services Prefix for Service Domain Optional subdomain name Allowed characters: a-z, A-Z, 0-9, - (alphanumeric, plus hyphen)
Example: service
Service Domain The Domain Name part of the URL mydomain.com Domain URL Read Only
Automatically populated as:- Prefix + Service Domain
service.mydomain.com
Subsequent Configuration
These additional parameters become available after the initial configuration is complete.
Parameter Description Typical Value Recaptcha Private Key After signing up for Google's reCaptcha implementation of the Captcha service, enter the public and private keys here. (They are used to interact with that service.) Recaptcha Public Key Error Notification Email Address An email message is sent to this address when errors occur customer_support@mydomain.com No Reply Email Address The email address to use for messages sent by the platform, when replies are not permitted systemadministrator@mydomain.com Help Domain Required field; Domain name for user help; This page is opened in a new browser window when Help is invoked from the platform http://www.mydomain.com/help Document Directory File location for email attachments and generated documents /usr/local/ Temp Directory Used as a temporary storage location /temp/ Supported Languages Languages that are supported in this instance of the platform, and are available for selection by tenants.
Learn more: Translation Workbench
Service Domain
- The Service Domain is required, and must comply with the following guidelines:
- The Service Domain name must be unique
- Service Domain names can contain the following characters:
- alphanumeric (a-z, A-Z, 0-9)
- hyphen (-)
- period, dot, full stop (.), used as the delimiter in the Prefix for Service Domain
Prefix for Service Domain
If Tenant Subdomains are enabled in the platform, this value defines the service provider's subdomain. If they are not, then the prefix adds text to the domain name that happens to include a dot (period).
The prefix field accepts alphanumerics and the underscore. The prefix is added to the Service Domain setting to produce the (read-only) Domain URL.
- Examples
Prefix for Service Domain Service Domain Domain URL(Read Only) www.abc.com www.abc.com xyz www.abc.com xyz.abc.com xyz abc.com xyz.abc.com
Reserved Subdomains
Admins can specify which subdomains are restricted from creation by normal tenants in the LongJump interface. When a user enters a restricted subdomain on the tenant creation page, an error message appears below that field. By default, a set of subdomains are added as reserved subdomains. It can be updated as per the requirement.
- Accessing Reserved Subdomains
- Go to LongJump > Configure Service Settings > Edit.
- In the Reserved Subdomains field, type the subdomains you wish to restrict.
Subdomains should be entered as comma-separated-values, with no spaces before or after the comma. - Ensure that you restart the server after making changes to the LongJump platform.
- Considerations
-
- You already know that you use this URL to manage tenants:
- You can also access the platform in the same way that other tenants do, using a URL of this kind:
- That URL gives you the ServiceDesk application and other applications, just like any other tenant.
- If Tenant Subdomains are enabled, you can also enable the ServiceDesk Service Portal, which your tenants could use to file service requests.
- (Without Tenant Subdomains, you can still log in to the platform to access applications--but there can be no Service Portal. That capability exists only when there is distinctive a URL that no other tenant would use to log on. If Tenant Subdomains are not enabled, then all tenants use the same URL to log in.)
Help Domain
As a Service Provider, you might create a help website to align with a customer's branded instance of the platform. In this case, the URL of the help website would be used as the default Help Domain. When a user clicks the Help link in the platform, that URL opens in a new browser window.
Email Configuration
Configuration for all the emails sent from the AgileApps Cloud platform.
Parameter Description Typical Value Hostname For Email-relay Server Hostname localhost User Name User/login name for the email-relay service Password Password related to the user/login name for the email-relay service
Bounced Email Configuration
Use this option to designate a mailbox you have set up to handle bounced messages (messages sent from the platform that come back because they cannot be delivered).
- Enable Bounced Email Processing - Yes or No
- Hostname - The server that hosts the mailbox you set up
- Mailbox Address - The address of the mailbox. (It is accessed using the POP3 protocol.)
- Password - The password used to access the mailbox. (This field appears only when editing.)
- [Test Email Configuration] - Click this button to test the settings.
Develop Configuration
Java code running in a tenancy is subject to strict limits--or governors:
- Some settings put limits on the number of resources that tenants can use, to prevent infinite loops and other kinds of runaway programs. The limits apply to each tenant execution interval--from the time that the platform application instance gives control to tenant code, until the time that control returns to the platform. Up to that limit, an application can use as many resources as it wants. But once a constraint is exceeded, the executing code aborts with an exception.
- Other settings restrict the kinds of Java classes that can be used, to prevent unwarranted access to the server and/or security violations.
The Service Provider Settings can be used to tighten those restrictions, ameliorate them, or lift them entirely.
- Considerations
-
- Settings are global. They apply to all tenants in the platform instance.
- Settings apply to scheduled (background) jobs, as well as foreground applications.
- The minimum for all numeric settings is "1".
- Changes to these settings take effect only when the platform application instance is restarted.
Here are the default settings:
Parameter Description Default Value Apply Governors in Java Code? Whether or not governors are applied to this platform instance. A development instance may want to turn them off, in some cases. Any multi-tenant production instance will want them on, to ensure that a runaway program in one tenant does not interfere with other tenants. 
Note: Currently, the code governance is available for Linux installations only.
Yes Max Number of Statements allowed The maximum number of Java code statements that can be run during an execution interval. 10000
Maximum String Length allowed The total size of all strings allocated in the Java heap space during an execution interval. 30000
Maximum CPU Time allowed (milliseconds) The maximum number of CPU milliseconds that can be consumed during an execution interval. 60000
Java classes not allowed in code There are certain Java classes which are disallowed in tenant classes, to prevent access to the server and any compromise of server security. (They are, however, allowed in global classes developed by the ISV for use by all tenants.) In order to protect the security of the server, enter a comma-separated list of fully qualified Java Class Names for this option. At compile time, application will check if any of these classes are referenced in the user code and throw an exception if they are. Note that this will take effect only after the server is restarted.
<syntaxhighlight lang="java" enclose="div"> java.lang.System, java.lang.Runtime, java.lang.Class, java.lang.ClassLoader, java.lang.Thread, java.lang.ThreadGroup, java.lang.ThreadLocal, java.lang.Runnable, java.lang.Compiler, java.lang.RuntimePermission,
java.lang.reflect.AccessibleObject, java.lang.reflect.Array, java.lang.reflect.Constructor, java.lang.reflect.Field, java.lang.reflect.Method, java.lang.reflect.Modifier, java.lang.reflect.Proxy, java.lang.reflect.ReflectPermission,
java.io.FileReader, java.io.FileWriter, java.io.FileInputStream, java.io.FileOutputStream,
java.net.DatagramSocket, java.net.DatagramSocketImpl, java.net.HttpURLConnection, java.net.Inet4Address, java.net.Inet6Address, java.net.InetAddress, java.net.InetSocketAddress, java.net.JarURLConnection, java.net.MulticastSocket, java.net.ServerSocket, java.net.Socket, java.net.URL, java.net.URI, java.net.URLClassLoader, java.net.URLConnection, java.net.URLStreamHandler, java.lang.Process, java.lang.ProcessBuilder </syntaxhighlight>
Libraries supported in Java Code When compiling user-defined code, the platform allows certain libraries like jars or internal java packages:
- If a custom library is required, the jar can be placed in the ../tomcat/lib folder of the Apache Tomcat installation
- To include these library files, enter a comma-separated list of such jar files for this option
- Note that this will take effect only after the server is restarted.
Empty
No. of Objects in Database Views Database Views allow the creation of custom categories that join multiple objects
- These database views can be used as the base category for a Report
- The maximum number of tables that are allowed is five (5), with a default value of three (3)
- The number of joins in these tables is restricted to the maximum number + 1
Default: 3, Range is 3-5 Maximum rows in a List View Maximum number of rows that are fetched in a List View for an object is defined by this option
- This number is limited by the maximum int value supported by Java/MySQL i.e. 2^16 = 4G
10000 Maximum rows in a report - Maximum number of rows that are fetched in a report
- This number is limited by the maximum int value supported by Java/MySQL i.e. 2^16 = 4G
5000 Maximum rows in a Scheduled Report - Maximum number of rows that are fetched in a report that runs in the background queue.
- This number is limited by the maximum int value supported by Java/MySQL i.e. 2^16 = 4G
5000 Maximum Savepoints Intermediate placemarks, which identify points at which the data fields contain intact, legitimate values 5 Maximum Recursions in Java API Allow a function to call itself the specified number of times 10
Tenant Configuration
- This section is used by:
- ISVs who are hosting clients on a shared instance of the platform.
- ISV users who are setting up an instance of the Installable Version in order to Develop on Separate Platforms.
- Allow Unauthenticated Tenant Creation
- Allows any prospective customer to create a new tenancy (a trial account).
- Unchecked by default
- If checked, trial accounts can be created by unauthenticated users who have a computer and network connection that meets the Minimum Client Requirements
- Enable Tenant Subdomains
- This setting lets customers specify a URL subdomain when registering, giving them a unique URL they can use to access their platform applications.
- Learn more: Tenant Subdomains
Catalog Configuration
Configuration for application Packages:
- Considerations
-
- This is the older format used to display a list of published packages. In this format, only an image and a short description are displayed for each package. The newer Community Marketplace functionality can be selected in the Community section that follows. That format allows more Catalog Information to be displayed for each application package.
- If you want to use this functionality, you should disable the Community Tenant defined in the next section. Otherwise, you should clear the Package Catalog URL field.
- Only Packages approved by the Service Provider are available for installation.
- Learn more: Manage Catalog
Community Site Configuration
A Community site is enabled by default. All users in all tenancies supported by a ISV can then access and use the Community features.
- Community Site settings
-
- Enable Community
- Checkbox. Enabled by default. Clear it to disable the community feature.
- Community Tenancy ID
- Read-only display of the Community Tenant ID.
- Community Site Name
- Read-only display of the name displayed on each community page.
- Marketplace Service Domain
- If Tenant Subdomains are enabled, this field can be used to specify a URL domain that allows the marketplace catalog to be seen by the public. For example: applicationcatalog.yourService.com.
- Considerations
-
- The Community Marketplace is a newer format for a list of approved packages that are available for installation. It provides a richer interface than the older Catalog format, and allows much more Catalog Information to be displayed for application packages.
- The Community Marketplace is always available to tenants. This option makes it viewable externally.
- The format is {subdomain}.{domain}. The subdomain can be anything you like, but the domain must match the Service Domain specified for this installation.
- If this value is specified, the Package Catalog URL field in the section above should be cleared.
Global Tenancy
From the designated tenancy, specified objects and the data they contain can be shared with other tenants who have installed a package that contains those objects.
Learn more: Global Data
- Global Tenancy ID
- The ID of tenant from which objects are shared.
- Global Tenancy Shared Object List
- A comma separated list of Object IDs that are shared.