Default Tenant in AgileApps

Overview

The default tenant creation process is not visible to the end-user and is created when you start the AgileApps application server for the first time post installation. Default tenant is made available for any fresh installations or when you perform an upgrade to the version 10.11 or later.

When you perform an upgrade using the upgrade utility, you are provided with an option to use any of the existing tenants as the default tenant. However, if you do not select the option to use any existing tenant as the default tenant, the system creates a default tenant and the tenant ID is automatically updated into the AgileApps ISV settings.

Note: All functionalities related to an administrator user is available for the default tenant as well. Also, the default tenant capability is currently available for on-premise installations only.

Credentials for Default Tenant

Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is https://yourdomain.com/networking/servicedesk/index.jsp where yourdomain is the name of your domain. Use the following credentials to access the default tenant:

• User Name - Administrator
• Password - manage

Note: Currently, the default tenant can create a maximum of 10,000 users. However, this value can be modified based on the user requirement.