AgileApps Support Wiki Pre Release

Package Approval or Rejection

From AgileApps Support Wiki
Revision as of 03:35, 15 July 2011 by imported>Aeric

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Users that have the Manage Tenants and Company Capabilities permission can approve or reject package publication 


When a Package is Published, the ISV receives an email notification, requesting approval to Publish the Package to the Global Catalog. The ISV should respond in a timely manner to Package Approval requests.

The email notification is sent to the email address specified in Support Service Configuration

The email notification contains links for the following actions:

Approve
If approved:
  • A dialog box appears that will form the content of the email message to the Publisher, with the following options:
  • (Optional) Notify additional email addresses (via cc:)
  • (Optional) Include comments to the Publisher, up to 200 characters
  • The Publisher is notified by email (the Publisher email address is specified in the Support Email Address)
  • The Package is Published to the Catalog, and placed at the bottom of the list by default
Reject
If rejected:
  • A dialog box appears that will form the content of the email message to the Publisher, with the following options:
  • (Optional) Notify additional email addresses (via cc:)
  • (Required) Include comments to the Publisher, up to 200 characters
  • The Publisher is notified by email (the Publisher email address is specified in the Support Email Address)
  • The Publisher should make any suggested adjustments and resubmit the request

A copy of the message (approve or reject) is sent to the Service Provider.

Considerations
  • The Catalog contains packages:
  • that have been Published and Approved by ISVs
  • which are available for installation by Package Subscribers
  • The list of packages in the Catalog can vary, depending if the approval comes from the ISV or the MSP
  • Packages approved at the MSP level are available for installation to MSPs and their Tenants
  • Packages approved at the ISV level are available for installation to ISVs and their Tenants, however, MSPs are not automatically granted access to the Catalog
  • To grant installation privileges of these packages to MSPs, enable the Include Global ISV Catalog option in MSP Settings, Catalog Configuration section
  • If the Include Global ISV Catalog option in is disabled, the MSP Catalog is displayed, which includes packages approved by the MSP, only
  • See Packages for information on adding and publishing packages
  • When an ISV approves a package, it is displayed in the Catalog by default
Learn more: Catalog Configuration