AgileApps Support Wiki Pre Release

Difference between revisions of "Welcome!"

From AgileApps Support Wiki
imported>Aeric
imported>Aeric
Line 1: Line 1:
The {{EnterpriseBrand}} is a true Case Management platform. It includes a built-in [[:Category:ServiceDesk Application|ServiceDesk]] application, centered around a comprehensive [[Cases Object]] and a cast of supporting objects, all of which can thoroughly customized. And it features an intuitive, interactive interface, as described in these pages:
{{EnterpriseBrand}} is a true Case Management platform. It includes a built-in [[:Category:ServiceDesk Application|ServiceDesk]] application, centered around a comprehensive [[Cases Object]] and a cast of supporting objects, all of which can thoroughly customized. And it features an intuitive, interactive interface, as described in these pages:


:* Using the Agent Portal
:* Using the Agent Portal

Revision as of 19:52, 6 May 2013

AgileApps Cloud platform is a true Case Management platform. It includes a built-in ServiceDesk application, centered around a comprehensive Cases Object and a cast of supporting objects, all of which can thoroughly customized. And it features an intuitive, interactive interface, as described in these pages:

  • Using the Agent Portal
  • Viewing Cases
  • Working with Cases
  • Configuring and Using the Service Portal

Underlying the AgileApps Cloud platform is a database in the cloud and a powerful APaaS (Application Platform as a Service) that lets you build an fully-fledged application in a matter of days, rather than months--applications that are driven by processes and that support collaboration. And because the applications run in the cloud, you don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance!

Where you go from here depends on what you want to do:

Learn more: