AgileApps Support Wiki Pre Release

Difference between revisions of "Reset a User Password"

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imported>Aeric
imported>Aeric
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{{Note|<br>
{{Note|<br>
:* The user is required to change the Password and verify the Security Question at [[Login]].
:* The user is required to change the Password and verify the Security Question at [[Login]].
:* Passwords cannot be reset for users who are recognized via the [[LDAP Configuration]].<br>Such changes must be made in thethe LDAP directory.}}
:* Users who are recognized via the [[LDAP Configuration]] are not included in the list of users whose password can be reset.<br>Such changes must be made in the LDAP directory.}}

Revision as of 01:34, 20 December 2013

  1. Click GearIcon.png > Administration > Access Management > Users
  2. Click the [Reset Password] button
  3. Use the Lookup to Select a User
  4. Click [Save].
    The user's password is reset and a temporary password is emailed to the user's email address.

Notepad.png

Note:

  • The user is required to change the Password and verify the Security Question at Login.
  • Users who are recognized via the LDAP Configuration are not included in the list of users whose password can be reset.
    Such changes must be made in the LDAP directory.