AgileApps Support Wiki Pre Release

Difference between revisions of "Default Tenant in AgileApps"

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(Created page with "==Overview== By default, a tenant is created automatically during the installation process. The default tenant creation is not visible to the end-user and is created when you sta...")
 
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==Overview==
==Overview==
By default, a tenant is created automatically during the installation process. The default tenant creation is not visible to the end-user and is created when you start the AgileApps application server for the first time post installation. Default tenant is made available for any fresh installations or when you perform an upgrade to the 10.11 or later versions. When you do an upgrade, you can use the existing tenant as the default tenant. If you do not provide any tenant ID at the time of server restart, the system creates the default tenant and the tenant ID is updated into the AgileApps ISV settings.
The default tenant creation process is not visible to the end-user and is created when you start the AgileApps application server for the first time post installation. Default tenant is made available for any fresh installations or when you perform an upgrade to the version 10.11 or later.  
 
When you perform an upgrade, you can use the existing tenant as the default tenant. However, if you do not provide any tenant ID at the time of restarting the AgileApps application server, the system creates the default tenant and the tenant ID is automatically updated into the AgileApps ISV settings.


{{Note|All functionalities related to an administrator user is available for the default tenant as well.}}
{{Note|All functionalities related to an administrator user is available for the default tenant as well.}}


==Credentials for Default Tenant==
==Credentials for Default Tenant==
As you start AgileApps, to use the default tenant, you have to enter the following credentials:
Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is '''https://yourdomain.com/networking/servicedesk/index.jsp''' where '''yourdomain''' is the name of your domain.
Use the following credentials to access the default tenant:
:*User Name - Administrator (case-sensitive)
:*User Name - Administrator (case-sensitive)
:*Password - manage
:*Password - manage

Revision as of 10:37, 8 May 2018

Overview

The default tenant creation process is not visible to the end-user and is created when you start the AgileApps application server for the first time post installation. Default tenant is made available for any fresh installations or when you perform an upgrade to the version 10.11 or later.

When you perform an upgrade, you can use the existing tenant as the default tenant. However, if you do not provide any tenant ID at the time of restarting the AgileApps application server, the system creates the default tenant and the tenant ID is automatically updated into the AgileApps ISV settings.

Notepad.png

Note: All functionalities related to an administrator user is available for the default tenant as well.

Credentials for Default Tenant

Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is https://yourdomain.com/networking/servicedesk/index.jsp where yourdomain is the name of your domain. Use the following credentials to access the default tenant:

  • User Name - Administrator (case-sensitive)
  • Password - manage