Difference between revisions of "Welcome!"

Revision as of 09:45, 15 February 2017

See also:

The AgileApps Cloud platform is a business process and application platform that lets you create process-driven, situational, case management applications in a very short time. The applications are mobile-enabled with Web Services support and social collaboration.

You can build your application without programming and development tools. APIs are available when you need them and on-premises installation is also available if you want to create a private cloud. You don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance as this is a cloud based application.

You can get started by importing CSV data exported from a spreadsheet, or you can use the Application Construction Wizard. The platform allows you define and evolve Processes, and when the processes don't fit, a case agent creates an ad hoc procedure on the fly (a Multi Step Task).

What’s New?

Ehcache as an option to memcached

AgileApps now supports Terracotta Ehcache as an option to Memcached for storing object metadata in the cache. This option is available when the user chooses to install AgileApps for on-premise environment. For more information, see Configuring Ehcache

Delegation through Proxies

When a user is unavailable, the user has the flexibility to delegate the access profile and role to another user. For more information, see Task Delegations

AgileApps Migration Utility

On-premise users are now provided with an upgrade utility to migrate from 10.5 to 10.6 and upwards in a side-by-side setup.

MySQL5.7 certification

AgileApps is now certified with MySQL v5.7 Community Edition.

RHEL7 certification

AgileApps is now certified on RHEL7 environment.

Bug Fixes

For chronological list of platform enhancements, see Release Notes.

Getting started

Navigate through the sidebar at the left of this page. You might want to familiarize with the different sections in the sidebar: where to start, customize and design, resources, categories, search, and toolbox.

For Users

Logging on to the AgileApps cloud platform takes the internal users to the Agent Portal.
The internal and external users can access information from the Service Portal (available in the ServiceDesk application only)
For information about working with cases, see Cases.

For Application Builders

A collection of PDF articles on creating Dynamic Case Management apps is available in the Article Index.
For creating a new database application from scratch, see Creating a Database Application.
You can run different types of application on AgileApps cloud as well as on on-premises according to your requirement. For more information, see What kind of application do you need?
A list of elements used to customize an existing application or create a new application is given in the Designers Index .
The APIs and the reference information for system developers are given in the Developers Index.

For Administrators

Sys Admin Index - An index page for system administrators
Installers Index - An index page for installers and platform administrators
System Administration Guide - Manage users, permissions, and company settings.

Learn More

HowTo Guides - A collection of tutorials to take you from beginner to expert, in easy stages
FAQs - Frequently Asked Questions

@@ Line 1: / Line 1: @@
-__NOTOC__
+:{| border="1" align="right" cellpadding="5" cellspacing="1"
-The {{EnterpriseBrand}} is a business process and application platform that lets you create process-driven, situational, case management applications in a matter of ''days'', rather than months -- applications that are automatically mobile-enabled, with support for [[Web Services]] and social collaboration.
+|
+'''''See also:'''''
+* [[Upcoming Releases]]
+* [[All Release Notes]]
+|}
+__TOC__
-Your application runs in the cloud, so you don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance. And while you can build your app without any programming, development tools and APIs are available when you need them. (On-premises installation is also possible, to create a ''private'' cloud.)
+The {{EnterpriseBrand}} is a business process and application platform that lets you create process-driven, situational, case management applications in a very short time. The applications are mobile-enabled with [[Web Services]] support and social collaboration.
-You can get started by importing {{^CSV}} data exported from a spreadsheet, or you can use the [[Application Construction Wizard]]. The platform then lets you define and evolve [[Processes]], and lets a case agent create an ''ad hoc'' procedure on the fly (a [[Multi Step Task]]) when those processes don't quite fit.
+You can build your application without programming and development tools. APIs are available when you need them and on-premises installation is also available if you want to create a private cloud. You don't have to worry about scalability, backups, database administration, network administration, upgrades, or maintenance as this is a cloud based application.
-===To Get Started===
+You can get started by importing {{^CSV}} data exported from a spreadsheet, or you can use the [[Application Construction Wizard]]. The platform allows you define and evolve [[Processes]], and when the processes don't fit, a case agent creates an ad hoc procedure on the fly (a [[Multi Step Task]]).
-:* Review the sidebar to the left of this page. Familiarize yourself with it. It's your friend!
-:* In particular, see the second entry, '''Getting Started'''. You'll want to go there first.
-:* When new updates come along, you'll be reading the '''Release Notes'''. That's the next link down.
-:* The next most useful section in the sidebar is the '''resources'''.<br>The "index" pages in that section are devoted to things that different people need to know: designers, developers, sys admins, and installers (plus a few extras).
-:* Finally, use the search bar at the bottom to find things, when you know what the right term to use. (When you don't use the index pages to "drill down" until you find what you need.)
-:(The lack of links in this section is intentional. The goal is to make it "second nature" to use the sidebar!)
-===For Users===
+=== What’s New? ===
-:* Using the [[Agent Portal]]
-:* Viewing and working with [[Cases]]
-:* Using the [[Service Portal]] (available in the [[ServiceDesk application]] only)
-===For Application Builders ===
+==== Ehcache as an option to memcached ====
-:* [[Article Index]] - A collection of PDF articles on creating Dynamic Case Management apps.
+AgileApps now supports Terracotta Ehcache as an option to Memcached for storing object metadata in the cache. This option is available when the user chooses to install AgileApps for on-premise environment.
-:* [[Creating a Database Application]] - Create a new database application from scratch
+For more information, see Configuring Ehcache
-:* [[What kind of application do you need?]]
-:* [[Designers Index]] - The elements used to customize an existing application or create a new one.
+==== Delegation through Proxies ====
-:* [[Developers Index]] - APIs and reference information for system developers.
+When a user is unavailable, the user has the flexibility to delegate the access profile and role to another user. For more information, see Task Delegations
+==== AgileApps Migration Utility ====
+On-premise users are now provided with an upgrade utility to migrate from 10.5 to 10.6 and upwards in a side-by-side setup.
+==== MySQL5.7 certification ====
+AgileApps is now certified with MySQL v5.7 Community Edition.
+==== RHEL7 certification ====
+AgileApps is now certified on RHEL7 environment.
+==== Bug Fixes ====
+For chronological list of platform enhancements, see [[Release Notes]].
+=== Getting started ===
+Navigate through the sidebar at the left of this page. You might want to familiarize with the different sections in the sidebar: where to start, customize and design, resources, categories, search, and toolbox.
+=== For Users ===
+:* Logging on to the AgileApps cloud platform takes the internal users to the [[Agent Portal]].
+:* The internal and external users can access information from the [[Service Portal]] (available in the [[ServiceDesk application]] only)
+:* For information about working with cases, see [[Cases]].
+=== For Application Builders ===
+:* A collection of PDF articles on creating Dynamic Case Management apps is available in the [[Article Index]].
+:* For creating a new database application from scratch, see [[Creating a Database Application]].
+:* You can run different types of application on AgileApps cloud as well as on on-premises according to your requirement. For more information, see [[What kind of application do you need?]]
+:* A list of elements used to customize an existing application or create a new application is given in the [[Designers Index]] .
+:* The APIs and the reference information for system developers are given in the [[Developers Index]].
+=== For Administrators ===
-===For Administrators===
 :* [[Sys Admin Index]] - An index page for system administrators
 :* [[Installers Index]] - An index page for installers and platform administrators
 :* [[System Administration Guide]] - Manage users, permissions, and company settings.
+=== Learn More ===
-===Learn More===
+:* [[HowTo Guides]] - A collection of tutorials to take you from beginner to expert, in easy stages
-:* [[Release Notes]] - Chronological list of platform enhancements.
-:* [[HowTo Guides]] - A collection of tutorials to take you from beginner to expert, in easy stages
 :* [[FAQs]] - Frequently Asked Questions

Search

where to start

Feedback

customize and design

resources

Tools

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