Default Tenant in AgileApps

Overview

The default tenant creation process is not visible to the end-user and is created when you start the AgileApps application server for the first time post installation. Default tenant is made available for any fresh installations or when you perform an upgrade to the version 10.11 or later.

When you perform an upgrade using the upgrade utility, you are provided with an option to use any of the existing tenants as the default tenant. However, if you do not select the option to use any existing tenant as the default tenant, the system creates a default tenant and the tenant ID is automatically updated into the AgileApps ISV settings.

Note: All functionalities related to an administrator user is available for the default tenant as well. Also, the default tenant capability is currently available for on-premise installations only.

Credentials for Default Tenant

Open the AgileApps application login page by accessing the URL from any supported web browser. An example of the login URL is https://yourdomain.com/networking/servicedesk/index.jsp where yourdomain is the name of your domain. Use the following credentials to access the default tenant:

• User Name - Administrator
• Password - manage

Note: Currently, the default tenant can create a maximum of 10,000 users. However, this value can be modified based on the user requirement.

Tenant Capabilities

Create Objects Custom Access Criteria Manage Sites Multiple Languages Overwrite Previous Package Install Package from File Single Sign-On Sandboxes Collision Warnings for All Objects Session Management

Create Application Developer Tools Mass Deployment of Packages to Tenants Object Inheritance Publish Package Synchronous Rollup Summary Fields Mobile Access Record Level Visibility

Default Settings for Tenant Capabilities

This table summarizes the default settings for new tenants in On-Premise installations and in the cloud. (Settings that are off by default tend to be features that are little-used, which introduce a significant performance overhead.)

Option	Default		Notes
	On-Premise	Cloud
Create Application	off	NA
Create Objects	On	NA
Collision Warnings for All Objects	off	NA	Adds performance overhead.
Concurrent Sessions Limit	off	NA	Adds overhead.
Custom Access Criteria	off	NA
Developer Tools	On	NA
Install Package from File	off	NA
Manage Sites	off	NA
Mass Deployment of Packages to Tenants	off	NA	Usually needed only in a Service Provider tenant.
Mobile Access	On	NA
Multiple Languages	off	NA	Takes up space, adds overhead.
Object Inheritance	off	NA
Overwrite Previous Package	off	NA	Often needed by application development tenant.
Publish Package	off	NA
Record Level Visibility	off	NA	Rarely needed. Adds performance overhead and takes up space in the UI.
(Synchronous) Rollup Summary Fields	off	NA	Adds performance overhead.
Sandboxes	off	NA	Creates additional tenants, which increase costs.
Single Sign-On	off	NA
Delete User	off	NA	Enable this option to add the delete user functionality for a tenant. This configuration is available only if you have enabled User Configuration options for deleting a user in the Configure Service Settings page.