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Difference between revisions of "Proxy Login as a Site User"

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m (Text replace - 'Setup > Administration > Users' to 'Administration > Access Management > Users')
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If you have a [[Sites]], you may need to login as an active user of that site to troubleshoot problems they may be experiencing.
If you have a [[Sites]], you may need to login as an active user of that site to troubleshoot problems they may be experiencing.


{{permissions|Proxy Login Access|[[Login]] as a Site user.}}
{{permissions|Proxy Login Access|[[Login]] as a [[Site user]].}}


To log in to a Site by proxy:
To log in to a Site by proxy:

Revision as of 19:56, 29 January 2014

If you have a Sites, you may need to login as an active user of that site to troubleshoot problems they may be experiencing.

Lock-tiny.gif

Users that have the Proxy Login Access permission can Login as a Site user

To log in to a Site by proxy:

  1. Go to GearIcon.png > Administration > Access Management > Users
  2. Select an active user.
    If Sites exist and your role has the capability to do a proxy login, the [Site Proxy Login] button is visible.
  3. Click [Site Proxy Login].
    A popup window opens.
  4. Select a site
  5. Click [Submit].
    A new browser window is launched, showing the Site home page as the selected user.
Considerations
  • Only one browser session can be active at a time, so your current session is devoted to the new user.
    If you refresh your current window, you will find that it now belongs to the user you logged in as.
  • If they are a platform user as well as a site user, you see their home page.
  • If they are a Site user only, you see a login screen.