Difference between revisions of "Proxy Login as a Site User"
From AgileApps Support Wiki
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# Go to '''Setup > Administration > Users''' | # Go to '''Setup > Administration > Users''' | ||
# Select an active user | # Select an active user | ||
#: If Sites exist and | #: If Sites exist and your role has the capability to do a proxy login, the '''[Site Proxy Login]''' button is visible. | ||
# Click '''[Site Proxy Login]''. | # Click '''[Site Proxy Login]'''. | ||
#: A popup window opens. | #: A popup window opens. | ||
# Select a site | # Select a site | ||
Revision as of 20:02, 13 February 2012
If you have a Customer Support Login you can proxy login to a Site, as an active user of that site.
Users that have the Proxy Login Access permission can Login as a Site user to troubleshoot problems they may be experiencing
To log in to a Site by proxy:
- Go to Setup > Administration > Users
- Select an active user
- If Sites exist and your role has the capability to do a proxy login, the [Site Proxy Login] button is visible.
- Click [Site Proxy Login].
- A popup window opens.
- Select a site
- Click [Submit].
- A new browser window is launched, showing the Site home page as the selected user.
- Note: The existing platform user session is terminated if the selected user to proxy login is a Site user.